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About the Role
Greet and escort guests to tables in the restaurant, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.
Responsibilities
- Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
- Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job-related duties as assigned.
Requirements
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Communicate well with guests.
- Willing to pitch-in and help co-workers with their job duties.
- Be a team player.
- Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
- Learn to remember, recite and promote the variety of menu items.
- Able to move throughout a crowded room to seat guests.
- Able to effectively deal with customer complaints and concerns in a friendly and positive manner.
- Understand and believe that every Crescent associate is a guest relations ambassador, every working minute of every day.
- Experience working in a restaurant setting highly preferred.
- Flexible availability for evening shift required.
Skills
- Guest relations
Location
- Syracuse, NY
Work Type
- Part-time
- Onsite
Experience Level
- Entry Level
Benefits
- Highly competitive wages
- Exceptional benefit plan for eligible associates & their family members
- 401K matching program for eligible associates
- Flexible scheduling
- Discounts with Crescent managed properties in North America for associates & their family members
- Additional hotel discounts with Marriott International brand hotels
- Free Parking
- Free Meal during shift
- Quarterly employee appreciation events
About the Company
- Crescent Hotels & Resorts strives to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve.
- Dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion.
- Examines own beliefs and behaviors to create change through training, recruiting, and promoting diverse talent to strengthen culture.