Sr. Training Manager, AMI Educational Engagement, Allergan Aesthetics, Austin Texas at AbbVie | Austin, TX, US | Rezi

Sr. Training Manager, AMI Educational Engagement, Allergan Aesthetics, Austin Texas at AbbVie

Sr. Training Manager, AMI Educational Engagement, Allergan Aesthetics, Austin Texas

AbbVie · Austin, TX, US

1 months ago

Sr. Training Manager, AMI Educational Engagement, Allergan Aesthetics, Austin Texas

AbbVie · Austin, TX, US

2 months ago
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About the Role

Allergan Medical Institute is seeking a talented trainer to play an integral role in the development, execution, advancement, and success of educational engagement programs for AMI Training Centers.

Responsibilities

  • Facilitate at AMI Immersive customer training programs in Austin, TX.
  • Develop and manage AMI Training Center programs to meet customer and sales team needs.
  • Develop and implement customer engagement strategies, including the end-to-end customer experience.
  • Manage in-classroom technologies and engagement strategies, including content development.
  • Partner with AMI cross-functional teams, internal sales/brand stakeholders, and agency partners to support training program development and execution.
  • Work cross-functionally with the field team on program communications and initiatives.
  • Manage program reports and field communications.
  • Develop and facilitate workshops for key sales team meetings.
  • Monitor and evaluate training program effectiveness, providing feedback and making adjustments.
  • Address issues promptly and effectively, ensuring timely resolution of customer inquiries and concerns.
  • Collaborate with cross-functional partners for seamless program integration.
  • Foster a positive and engaging learning environment.
  • Develop and maintain a high level of knowledge of Allergan Aesthetics products, platforms, and loyalty programs.
  • Perform other duties as assigned.

Requirements

  • Role is based in Austin, TX.
  • Bachelor’s degree is required.
  • 3+ years’ experience in customer education training is required.
  • 4+ years’ experience in Medical Aesthetics, Medical Device or Pharmaceutical in the sector of Sales and/or Marketing.
  • Flexibility in work hours and extended hours during program /event days (which may include weekends) is required.
  • Experience in facial injectables is strongly preferred.
  • Experience in instructional delivery and content/workshop development.
  • Knowledge of instructional design principles and adult learning theories.
  • Comfortable with various training methods and integrating technology into training initiatives.
  • Excellent interpersonal/relationship building and communication skills.
  • Strong organizational skills and the ability to meet deadlines in a very fast-paced environment.
  • High degree of flexibility in adapting to a rapidly changing environment.
  • High level of accountability, reliability, agility, and responsiveness.
  • Keen eye for detail, and unmatched enthusiasm for creating engaging training experiences.
  • High-energy, self-motivated and task oriented.
  • Proficient in the use of Microsoft Word, Excel and Outlook.
  • Ability to travel up to 30% + domestically (including overnight) is required.
  • Valid driver’s license issued by the state in which the individual resides, good driving record.
  • Responsible for performing all duties in compliance with appropriate regulations and all other international regulatory requirements.

Skills

  • Instructional delivery
  • Content development
  • Workshop development
  • Instructional design principles
  • Adult learning theories
  • Training methods
  • Technology integration in training
  • Interpersonal skills
  • Relationship building
  • Communication skills
  • Organizational skills
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook

Location

  • Austin, TX

Work Type

  • Full-time

Experience Level

  • 3+ years experience in customer education training
  • 4+ years experience in Medical Aesthetics, Medical Device or Pharmaceutical in the sector of Sales and/or Marketing

Education Level

  • Bachelor's degree

Salary/Compensations

  • USD 109500 - USD 208500 - yearly

Benefits

  • Paid time off (vacation, holidays, sick)
  • Medical/dental/vision insurance
  • 401(k)
  • Long-term incentive programs

About the Company

  • Allergan Aesthetics, an AbbVie company, develops, manufactures, and markets a portfolio of leading aesthetics brands and products including facial injectables, body contouring, plastics, skin care, and more.
  • Their goal is to consistently provide customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch.

Equal Opportunity

  • AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.