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About the Role

The Receptionist provides administrative support for Workforce Solutions centers, assisting team members with advanced clerical and administrative tasks.

Responsibilities

• Maintains general secretarial support functions for the center.
• Organizes and prioritizes large volumes of information and calls.
• Sorts and distributes mail.
• Drafts written responses or replies by phone or e-mail.
• Proofreads all communications for accuracy and clarity.
• Ensures equipment and facilities are in appropriate working condition.
• Serves as the primary point of contact for equipment and facility work orders.
• Manages center logistics, including room reservations.
• Ensures the career center is always "tour ready."
• Provides clerical support to in-house departments, including filing and mail-outs.
• May be responsible for running center reports (e.g., TWIST reports).
• Retrieves information from files.
• Serves as backup to the telephone switchboard.
• Takes messages and fields/answers routine and non-routine questions.
• Provides backup coverage for the center by offering customer solutions and employment services.
• Acts as a liaison with other departments and outside agencies.
• Handles confidential and non-routine information.
• Explains policies when necessary.
• May be responsible for financial items, including collecting payments and data entry.
• Maintains record-keeping requirements (e.g., TWIST, G drive).
• Performs other duties as assigned and fulfills responsibilities as required.

Requirements

• Strong organization skills, attention to detail, thoroughness, and accuracy.
• Proficient using multiple communication platforms including online resources and tracking tools, web integration technology, project management and Microsoft Office Suites applications.
• Excellent verbal and written communication skills.
• Knowledge of professional writing, editing and grammar skills.
• Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the general public.
• Lifting to 10 pounds occasionally.
• Subject to standing, sitting, bending, and walking.
• Requires visual acuity, speech, and hearing.
• Occasional driving and travel required.
• Flexible hours may be required.

Skills

• Organization skills
• Attention to detail
• Thoroughness
• Accuracy
• Proficiency in multiple communication platforms
• Proficiency in online resources and tracking tools
• Proficiency in web integration technology
• Proficiency in project management
• Proficiency in Microsoft Office Suites
• Excellent verbal communication skills
• Excellent written communication skills
• Professional writing skills
• Editing skills
• Grammar skills
• Knowledge of workforce development (preferred)
• Knowledge of economic development (preferred)
• Knowledge of project management (preferred)
• Bilingual in English and Spanish (strongly preferred)

Location

• Office environment

Work Type

• Full-time
• Flexible hours

Experience Level

• Two years of related work experience preferred

Education Level

• High School Diploma or GED required
• Additional work experience may be considered in lieu of educational requirements

Benefits

• Health Insurance
• Dental
• Vision
• Wellness Reimbursement
• Generous Paid Time Off
• Paid Parental Leave
• Life Insurance
• Short and Long Term Disability
• Pet Insurance
• 401(K) with 100% Employer Match of up to 6% of individual contributions

About the Company

• C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans, Floridians and Nevadans.
• C2 GPS has a reputation for outstanding customer service, building relationships in our local communities and providing career services to enable job seekers to find meaningful work and grow their careers.
• Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors.
• Fueled by unprecedented growth, currently, our service delivery model spans several counties in Texas, Florida, and Nevada.
• C2 GPS’ guiding principle is that to successfully navigate workforce development solutions, our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work.
• Join a team of talented professionals dedicated to transforming lives for the better.
• Not only will you collaborate with a passionate and committed group, but you’ll also gain access to a competitive benefits plan that enhances your work-life balance.
• Let’s make a difference together!

Equal Opportunity

• C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity.
• Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws.
• Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics.
• Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment.
• All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.