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About the Role
The Branch Manager oversees branch activities, ensuring member experience, operational integrity, efficiency, and sales growth. This role focuses on building member relationships, satisfaction, retention, and achieving loan and deposit growth objectives. The successful candidate will develop the branch budget and business plan to maximize revenue and profitability while delivering an exceptional member experience.
Responsibilities
- Oversees branch activities and is accountable for member experience, operational integrity, branch efficiency, and sales activities.
- Identifies and supports the needs of membership and branch growth objectives.
- Develops long-lasting relationships with personal and business members.
- Drives member satisfaction, deepens member relationships, and focuses on retention.
- Achieves loan and deposit growth objectives.
- Develops the branch budget and business plan to maximize branch revenue and profitability.
- Delivers a one-of-a-kind experience to members.
Requirements
- Minimum of 7 years related work experience.
- Minimum of two years in a managerial capacity.
- Prior Salesforce CRM experience.
- Prior sales management experience.
- Excellent communication skills.
- Excellent interpersonal skills.
- Excellent organizational skills.
- Bilingual Spanish-speaking preferred but not required.
- Bilingual Creole-speaking preferred but not required.
- Notary Public preferred but not required.
Skills
- Sales management
- Sales
- Customer relationship management (CRM)
- Communication
- Interpersonal skills
- Organizational skills
Location
- Bardonia, NY
Work Type
- Full-time
Experience Level
- 7 years related work experience
- 2 years managerial experience
Salary/Compensations
- $75k - $85k
Benefits
- Competitive pay
- Target incentive
- Full medical coverage
- Full dental coverage
- Full prescription coverage
- 401(k) plan
- Profit sharing
- Generous paid time off
- Discounts on products and services
- Paid time off for volunteering
- Extensive educational and developmental opportunities
- Formal Tuition Assistance Program
About the Company
- Affinity Federal Credit Union is committed to creating an inclusive culture and an employment experience that values diversity.
- Our culture is built on respect - one that recognizes and values the unique talents of everyone on the team.
- With a genuine commitment to diversity, we’ve created an environment where employees feel comfortable regardless of race, gender, religion, background, physical ability or sexual orientation.
- Explore career opportunities with Affinity and belong to something better.
Equal Opportunity
- Affinity Federal Credit Union is an Equal Opportunity Employer.
- Affinity FCU administers its employment policies in a nondiscriminatory manner.