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About the Role

The Referrals Clerk is primarily responsible for processing and obtaining transportation requests and medical referrals for specialty appointments, as requested by family medicine/pediatric providers, and communicating with patients. This role offers the opportunity to make a difference and significantly impact patients' quality of life.

Responsibilities

• Retrieval and processing of internal and external referrals as requested by providers.
• Check patients insurance to determine if prior authorization is needed.
• Processes on site transportation request made by patients and/or providers.
• Communicate with providers regarding correspondence and other issues relating to the referral and transportation processes.
• Provides back up as necessary to other Referral Clerk/Interpreters.
• Performs related duties as required.

Requirements

• High School diploma or equivalent required.
• One year of directly related experience in a health care setting is strongly preferred.

Skills

• Attention to detail and absolute accuracy are very important so as not to accidently place the center in a high-risk situation.
• Ability to work with fellow workers in close proximity.
• Ability to concentrate in a highly interruptive atmosphere and ability to be flexible due to changing work environment.
• Good interpersonal human relation skills is a necessity.

Location

• Rochester, NY
• Canandaigua, N.Y.

Work Type

• Full-time

Experience Level

• 1 year of directly related experience in a health care setting is strongly preferred.

Education Level

• High School diploma or equivalent required.

Benefits

• Medical
• Dental
• Vision
• Life insurance
• 403b retirement plan
• Professional Development allowance

About the Company

• Jordan Health is an independent FQHC, with Level III Patient-Centered Medical Home (PCMH) designation through the National Committee on Quality Assurance.
• Jordan Health receives funding from the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services.
• Jordan Health is a network of outpatient primary care offices with providers who follow a panel of patients.
• While independent, Jordan Health actively collaborates with the major hospital and healthcare systems in our operating area to provide a total safety net of healthcare services.

Equal Opportunity

• Jordan Health offers equal opportunities to all persons without regard to race, color religion, age, sex, disability, national origin, ancestry, citizenship, military or veteran status, marital status, sexual orientation, domestic violence victim status, predisposing genetic characteristics or genetic information, or any other status protected by law.