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About the Role
Join a leading global freight forwarder as an Ocean Import Coordinator. This role is crucial for managing A-to-Z ocean import coordination and delivering exceptional service in a fast-paced, detail-oriented environment.
Responsibilities
- Manage documentation, including receiving, reviewing, and processing import documents.
- Track and trace shipments, providing updates to clients and sales teams.
- Process and distribute documentation accurately and timely.
- Obtain competitive quotes and identify optimal transportation methods.
- Coordinate customs clearances and examinations with brokers and carriers.
- Build and maintain strong professional relationships with overseas agents, transportation agencies, and sales teams.
- Identify cost-reduction opportunities and maximize revenue through process streamlining.
- Prioritize customer satisfaction by upholding high standards of service and professionalism.
- Maintain shipment files and ensure accurate billing within deadlines.
Requirements
- 2-5 years of experience in ocean import coordination.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint) and internet research.
- Strong organizational skills and attention to detail.
- Versatile and flexible with strong problem-solving abilities to adapt to changing priorities.
- Excellent written and verbal communication skills.
- Dedication to delivering high standards and customer satisfaction.
Skills
- Ocean import coordination
- Documentation management
- Shipment tracking and tracing
- Customs clearance coordination
- Client relationship building
- Process streamlining
- Customer satisfaction
- Billing
- Microsoft Office Suite
- Internet research
Location
- On-site
Work Type
- Full-time
Experience Level
- Mid-level
Salary/Compensations
- $50,000 - $60,000/year
Benefits
- Comprehensive Benefits Package (health, dental, vision, retirement)
- Paid Time Off (PTO)
- Career Growth Opportunities
- Dynamic Work Environment
About the Company
- A leading global freight forwarder.
- A company that values excellence, innovation, and personal growth.
- A company that invests in employee development.