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About the Role

The Scheduler is responsible for the daily scheduling of large numbers of unionized operational Facility Services staff across multiple scheduling patterns, reporting to the Facility Services Manager.

Responsibilities

• Develop schedules for housekeeping and labour according to collective agreement terms using a specialized computerized scheduling and computer-aided system.
• Monitor daily attainment of unionized employees and report to the manager.
• Submit biweekly event schedules and tenant maintenance schedules to management in a timely manner.
• Review and audit the accuracy of hourly timecards weekly, following up with payroll, finance, Facility Coordinators, and Forepersons on resolving discrepancies and approvals.
• Optimally schedule jobs in line with collective agreement terms and employee skills & abilities.
• Work closely with employees to resolve scheduling accommodations.
• Provide reports to the department manager and track staff attendance and vacations.
• Submit employee change forms to activate new hires, rehires, terminations, pay adjustments, transfers, etc.
• Input and verify housekeeping & labour accuracy in the ADP Time & Attendance system weekly.
• Review and ensure paycodes in the payroll system are accurate.
• Serve as the point of contact with the Tenant Coordinator and Tenants to ensure housekeeping requirements are fulfilled.
• Review and continuously update schedules to satisfy staff changes based on unavailability, no-shows, or sick calls.
• Assist the Facility Manager in ensuring efficiencies within the master schedule for labour and housekeeping activities.
• Provide feedback for labour balances to assist in controlling housekeeping and labour budgets.
• Provide information related to staffing levels to the Facility Services Manager for recruiting purposes.
• Perform other duties as assigned.

Requirements

• Certified planner or scheduler with a bachelor’s degree or technical diploma/certification.
• Excellent hands-on understanding of scheduling techniques/methods.
• Familiarity with collective agreements, legislation, policies, and procedures.
• Knowledge and demonstrated ability in corporate core competencies including customer focus, verbal & written communication, collaboration, and personal ownership.
• Computer literacy in Scheduling Software and MS Office applications, including intermediate proficiency in word processing, spreadsheet, scheduling, access, and the Internet.
• Extensive knowledge of payroll software and attendance modules, costing and scheduling modules is an asset.
• Ability to work days, evenings, and weekends, including holidays, as required to support operational requirements.
• Progressive experience in performing clerical duties.
• Ability to work days, evenings, weekends (including holidays), as required to support operational requirements.

Skills

• Scheduling Software
• MS Office
• Word Processing
• Spreadsheet
• Access
• Internet
• Payroll software
• Attendance modules
• Costing modules
• Scheduling modules

Location

• Toronto

Work Type

• Term Contract

Experience Level

• Progressive experience in performing clerical duties

Education Level

• Bachelor's degree
• Technical diploma/certification

About the Company

• Established in 1879 and located on the shores of Lake Ontario, Toronto, the award-winning Exhibition Place is Canada’s largest entertainment venue, hosting over 2,000 events and attracting over 5.5 million visitors a year.
• The 192-acre site is an integral component of Toronto and Ontario’s economy, particularly with respect to conventions, sports, festivals, recreation, culture, and tourism.
• Exhibition Place boasts the award-winning, LEED Gold Certified Enercare Centre, Canada’s largest exhibition and convention centre, and the Automotive Building LEED Silver conference venue.
• Since 2004, Exhibition Place has undertaken an environmental stewardship initiative, entitled GREENSmart, which includes the promotion of sustainable development, environmental initiatives and leading-edge green technologies and practices across the site.

Equal Opportunity

• Exhibition Place is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected, and supported.
• We are dedicated to building a workforce that reflects the diversity of the public and the communities in which we live and serve.
• We value the unique skills and experiences each person brings to Exhibition Place and are committed to creating and maintaining an inclusive and accessible environment.
• We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act, so if you require accommodation during the hiring process, please let our Recruitment team know by emailing us at People&culture@explace.on.ca.