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About the Role

The Head of Banking runs Tyro’s banking business, overseeing the P&L, strategy, product design, customer experience, and go-to-market initiatives. This role involves leading a team of product managers and collaborating with technology, growth, and risk teams to expand the banking business.

Responsibilities

• Own the banking business unit P&L, driving gross profit, managing costs, and building multi-year financial plans.
• Define the banking proposition, including products, sequence, and customer segments.
• Stress-test and refine the existing plan using experience, market insight, customer data, and commercial analysis.
• Identify high-impact product bets and maintain focus amidst competing priorities.
• Define the product strategy for the banking proposition, including value proposition, target segments, and commercial priorities.
• Collaborate with Marketing and Sales teams to integrate product priorities into positioning, go-to-market planning, and campaign development.
• Provide product insights and subject matter expertise to support campaign strategy, messaging, and channel approach.
• Lead a team of 3–5 product managers responsible for building and optimizing digitally-driven banking products.
• Set the standard for product quality, prioritization, user journey design, and outcome measurement.
• Collaborate within the Product team and across Tyro to deliver a coherent, integrated customer experience.
• Provide regular performance updates to senior leadership based on defined product and commercial metrics.
• Present the banking strategy, performance, and outlook to the board and executive leadership team.
• Build strong relationships with risk, compliance, finance, and GTM leads, influencing outcomes across functions.
• Represent the banking business internally and externally with clarity, credibility, and conviction.
• Oversee relationships and contracting with third-party partners for the digital strategy.

Requirements

• Proven experience owning a banking or fintech P&L, ideally in a challenger or growth context.
• Deep familiarity with retail or SME banking products (deposit products, lending, transaction accounts).
• End-to-end banking literacy, including understanding risk, compliance, treasury, and operations.
• Strategic marketing experience in financial services, including building and executing a growth strategy.
• Product leadership experience, understanding great digital products and user journeys.
• Strong commercial acumen, including experience building and defending multi-year budgets.
• Experience using data to drive prioritization and investment decisions.
• Executive presence with a highly collaborative approach.
• Ability to present to and push back in a boardroom.
• Ability to influence and align senior stakeholders across functions where direct authority is not held.

Skills

• Banking Strategy
• P&L Management
• Product Design
• Customer Experience
• Go-to-Market Strategy
• Product Management
• Financial Analysis
• Commercial Analysis
• Marketing Strategy
• Stakeholder Engagement
• Risk Management
• Compliance
• Treasury Operations

Location

• Australia

Work Type

• Hybrid
• Full-time

Experience Level

• Head of Banking
• Senior Leadership

Benefits

• Learning and career development opportunities
• 18 weeks paid primary carers leave
• 12 weeks paid secondary carers leave
• Annual team-based volunteer day
• Birthday Leave
• Power Up Day
• Weekly team social events
• Mental health and wellness initiatives
• Novated leasing

About the Company

• Tyro provides integrated payments, banking, and lending solutions to Australian businesses.
• With over 21 years of experience, Tyro combines people, technology, and partners to deliver simplified payments and seamless business banking.
• Tyro powers over 76,000 merchants and works with almost 800 partners across hospitality, retail, services, and health sectors.
• Tyro is committed to the success of its people, fostering a collaborative, fast-paced, and innovative environment.
• The company values include commit to greatness, stay hungry, wow the customer, be good, and win together.
• Tyro offers opportunities for career growth and the chance to make a significant impact.

Equal Opportunity

• Tyro is committed to a diverse, inclusive workplace where everyone thrives.
• We welcome applicants of all backgrounds and are an equal opportunity employer.
• If you need accommodations or adjustments at any stage of the recruitment process, inform our Talent team.