About the Role
To provide a professional, courteous, and efficient service to Cadogan Tate’s clients, vendors, and employees, while performing a client management support function.
Responsibilities
- Manage small jobs from quote stage to billing completion.
- Manage large projects with supervision.
- Work closely with the packing department and handle majority of small parcel interstate FedEx air shipments.
- Support Account Managers with their day-to-day workload including setting up client files, creating purchase orders, entering Studio data, producing bill of ladings and generating invoices.
- Liaise with the Dispatch and Operational departments regarding collections, deliveries and packing requirements ensuring the client’s expectations are met.
- Ensure department calls are handled in a prompt and professional manner.
- Assist General Manager, VP of Client Services and Director when required.
- Take care and focus attention on all administrative duties to ensure accuracy.
- Ensure compliance with all HR policies and procedures, and all other Company policies and procedures.
- Adhere to all Health & Safety policies and procedures.
- Act at all times in the best interests of Cadogan Tate, its customers and its employees.
- Maintain an awareness of the important elements of other employees’ responsibilities with whom their own responsibilities overlap.
- Work co-operatively and supportively with other employees.
- Report any concerns to their supervising manager or to Head Office.
- Act as an ambassador for Cadogan Tate and ensure that at all times when on company business a professional and courteous manner is projected.
Requirements
- Bachelor’s Degree in a related field, such as Business Administration or Art.
- Experience in Logistics, Fine Art and Interior Design is beneficial.
- Proficiency in Microsoft Office Software and internal computer software, Moveware / Studio (training will be provided).
- Impeccable communication skills, both written and spoken.
- An excellent telephone manner that is polite and courteous at all times.
- Excellent time management and organizational skills – Ability to multi-task as required.
- Three to five years of logistical, warehousing and art handling experience, including packing preferred.
- Excellent problem-solving skills.
- Ability to accurately execute detailed paperwork.
- Team player, able to work with all levels of staff in a dynamic environment.
- Comfortable in a results-driven workplace.
- 3-5 years of experience in Logistics, Fine Art, Interior Design, and art handling experience, including packing preferred.
Skills
- Microsoft Office Software
- Moveware / Studio
- Communication skills
- Telephone manner
- Time management
- Organizational skills
- Problem-solving skills
- Attention to detail
Experience Level
- Three to five years
Education Level
- Bachelor’s Degree
About the Company
- Cadogan Tate is a company that values professionalism, courtesy, and efficiency in serving its clients, vendors, and employees.
