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About the Role

As a Workplace Operations Coordinator, you will blend hospitality, operational excellence, and strategic thinking to ensure an excellent onsite employee and visitor experience. This role supports the day-to-day operations of the New York office, ensuring it runs smoothly, is well-maintained, and remains a welcoming environment.

Responsibilities

• Support daily operations of the New York office, ensuring a clean, organized, and functional environment.
• Act as the first point of contact for workplace-related questions and requests.
• Manage office supplies (ordering, stocking, organizing, and replenishment).
• Coordinate deliveries (ordering, receiving, unpacking, and recycling packaging).
• Maintain shared spaces including kitchens, snack areas, and meeting rooms.
• Support seating plans, space coordination, and occasional office moves.
• Manage room bookings and ensure spaces are set up appropriately.
• Submit and track facilities requests and resolve day-to-day office issues.
• Coordinate vendor services including janitorial, facilities, and food programs.
• Build strong working relationships with vendors and building management.
• Track service schedules and ensure consistent service delivery.
• Escalate issues or service gaps as needed.
• Partner with building management on office operations, updates, and compliance needs.
• Support planning and execution of office events, socials, and celebrations.
• Coordinate logistics for ERG programming, learning sessions, and onsite initiatives.
• Manage office communications related to events, updates, and workplace operations.
• Support seasonal moments (decorations, cultural events, employee recognition).
• Assist with food & beverage programs and overall hospitality experience.
• Help create a positive, engaging, and inclusive office environment.
• Welcome guests and provide a strong first impression of the office.
• Coordinate visitor access and liaise with building management as needed.
• Conduct office tours for new hires and visitors.
• Manage guest logistics including passes, notifications, and coordination.
• Partner with Workplace, People Ops, and other internal teams to support workplace initiatives.
• Communicate updates clearly around operations, events, and workplace changes.
• Contribute to improving workplace processes and playbooks over time.

Requirements

• Requires 5 days in office during business hours.

Skills

• Hospitality
• Operational excellence
• Strategic thinking
• Vendor coordination
• Employee experience
• Operational rigor
• Communication

Location

• New York

Work Type

• Onsite
• 1 year contract with the possibility of extension and conversion

Salary/Compensations

• $40+ per hour

About the Company

• Zip is the AI platform for enterprise procurement — built for humans and agents working together.
• By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.
• The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more.
• Together they’ve saved over $8 billion and processed over $500 billion in spend.
• Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.
• Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

Equal Opportunity

• We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong.