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About the Role

Ramp is seeking a Senior Manager, Deal Desk to lead and evolve a strategic go-to-market function. This role sits at the center of the commercial engine, partnering with various departments to structure, approve, and execute key deals. The position requires balancing commercial creativity with operational rigor to help Sales win opportunities while protecting pricing discipline and ensuring a positive customer experience. The individual will own the operating model for deal structuring, approval, and execution.

Responsibilities

Lead and develop a Deal Desk team while remaining a hands-on operator, supporting strategic and complex commercial opportunities.
Own the Deal Desk function, partnering with Sales, Finance, Legal, Revenue Operations, Product, and Billing.
Structure creative commercial solutions across pricing, contract terms, payment structures, and packaging to accelerate growth while protecting the business.
Design and improve approval frameworks, pricing guardrails, commercial policies, and deal governance.
Own the end-to-end deal approval process across Salesforce, CPQ, contracting, and downstream financial systems.
Drive automation and process improvements across Deal Desk workflows, reporting, and quote-to-cash operations.
Leverage data to identify trends, improve operational performance, and inform commercial decision-making.
Build scalable playbooks, documentation, and enablement to improve consistency and position Deal Desk as a strategic partner.

Requirements

6+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Strategic Finance, Commercial Operations, or a related function.
Experience supporting complex commercial transactions at a high-growth technology company.
Deep expertise across pricing, deal structuring, contracting, approvals, and the quote-to-cash lifecycle.
Experience partnering directly with Sales leadership on complex enterprise deals and non-standard commercial structures.
Experience leading or mentoring high-performing team members while remaining a hands-on operator.
Strong commercial judgment, analytical problem-solving skills, and a systems-oriented mindset.
Exceptional written and verbal communication skills, with the ability to influence cross-functional stakeholders and senior leaders.
Actively leverages AI tools as a core part of daily work, with hands-on experience applying tools like Claude Code to automate workflows, accelerate analysis, and improve decision-making.

Skills

Deal Desk
Revenue Operations
Sales Operations
Strategic Finance
Commercial Operations
Pricing
Deal Structuring
Contracting
Approvals
Quote-to-Cash Lifecycle
Salesforce
CPQ
Commercial Judgment
Analytical Problem-Solving
Systems Thinking
Communication
Influence
AI Tools
Claude Code

Location

United States
Canada
United Kingdom
NYC
SF

Work Type

Full-time

Experience Level

Senior Manager
6+ years of experience

Benefits

Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents (US)
One Medical annual membership (US)
401(k), including employer match on contributions made while employed by Ramp (US)
Fertility HRA (up to $10,000 per year) (US)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay (US, Canada, UK)
Pet insurance (US)
In-office perks: lunch, snacks, drinks, and more (US)
Relocation support to NYC or SF (as needed) (US)
Group medical, dental, and vision coverage through Sun Life (Canada)
Life, AD&D, and disability coverage (Canada)
Fertility drug coverage (up to $4,000 lifetime) (Canada)
Group Retirement Plan with employer match (RRSP + DPSP) (Canada)
Employee Assistance Program and virtual care through Lumino Health (Canada)
Private medical insurance through Freedom Elite (UK)
Virtual GP and at-home care via eMed x Livi (UK)
Workplace pension through Penfold, with salary sacrifice option (UK)

About the Company

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends.
We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built.
At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp.
We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

Equal Opportunity

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
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