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About the Role

Wells Fargo is seeking a Lead Systems Operations Engineer in their EDP Platform Services as part of Consumer Technology. This role will lead complex, broad impact initiatives, provide high-level systems consultation, and participate in large-scale planning for the Systems Operations functional area.

Responsibilities

• Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams
• Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area
• Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems
• Make decisions on technical changes and enhancements
• Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives
• Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals

Requirements

• 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of SRE practice experience
• 3+ years of experience with Observability (logging, monitoring, and event detection) on cloud or distributed platforms (Elasticsearch, Kibana, Kafka, Airflow, Logstash, Grafana, Elastic APM, Jaeger, Zipkin for Distributed Tracing)
• 2+ years of Hosting Platforms experience (AWS, OCP, Kubernetes, PKS, Azure, VMware, Unix, Linux, Windows)
• Strong verbal, written, and interpersonal communication skills
• 3+ years of DevOps experience (Jenkins, Maven, Gradle, Groovy, Artifactory, GIT, Harness IO, Spinnaker, Kubernetes, Terraform, UDeploy)
• 5+ years of experience with Agile methodology
• 1+ year of IT Service Management experience (AIOPS, ServiceNow, Remedy, Big Panda, Netcool)

Skills

• Observability
• cloud
• distributed platforms
• Elasticsearch
• Kibana
• Kafka
• Airflow
• Logstash
• Grafana
• Elastic APM
• Jaeger
• Zipkin for Distributed Tracing
• AWS
• OCP
• Kubernetes
• PKS
• Azure
• VMware
• Unix
• Linux
• Windows
• DevOps
• Jenkins
• Maven
• Gradle
• Groovy
• Artifactory
• GIT
• Harness IO
• Spinnaker
• Terraform
• UDeploy
• Agile methodology
• IT Service Management
• AIOPS
• ServiceNow
• Remedy
• Big Panda
• Netcool

Location

• Charlotte, North Carolina
• Columbus, Ohio
• Chandler, Arizona
• San Francisco, California

Work Type

• Hybrid

Experience Level

• Lead
• 5+ years
• 3+ years
• 2+ years
• 1+ year

Salary/Compensations

• $119,000.00 - $224,000.00

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

About the Company

• Wells Fargo is an equal opportunity employer.
• Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
• They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.
• There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.