Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
Training The Street (TTS) is seeking a Technology Operations & Solutions Technician to support the day-to-day operations, security, and governance of systems as the business expands its technology stack. This role involves IT support, onboarding/offboarding, security operations, and contributing to the design and build of internal tools.
Responsibilities
- Monitor and triage support for hardware, software, and business applications.
- Assist with employee onboarding and offboarding, including account and device provisioning.
- Maintain asset inventories and software licensing.
- Support the implementation and maintenance of security controls.
- Support the creation or improvement of operating procedures and technical documentation.
- Assist with security monitoring, vulnerability remediation, patch management, and incident response.
- Contribute to compliance initiatives, including audit evidence, business continuity, and disaster recovery planning.
- Assist with IT risk assessments and risk mitigation actions.
- Respond to incidents outside of normal working hours when necessary.
- Support the translation of business requirements into technical solutions.
- Assist in designing and building internal solutions using AI and appropriate database engines.
- Integrate solutions with existing SaaS tools.
- Plan and manage day-to-day technical operations for existing and future applications.
- Establish operational discipline and maintainable engineering standards.
- Apply security best practices across the solution lifecycle.
- Contribute to the company's technical direction.
Requirements
- 2–5 years of relevant professional experience in IT support, technology operations, or software development.
- Experience supporting users, operating a service desk, and triaging with ticketing systems.
- Understanding of core security principles.
- Comfortable working autonomously in a small team with minimal process.
- Strong communication skills, able to explain technical information to non-technical colleagues.
- Good organizational skills with attention to detail.
- Good troubleshooting, problem solving, and analytical skills.
- Willingness to learn new technologies and practices.
- Desire to improve and fix things.
- Experience with Microsoft Azure, Entra ID, Active Directory, or Microsoft Intune (Desirable).
- Knowledge of cloud hosting platforms (Azure, AWS or GCP) (Desirable).
- Relevant IT qualification or certifications (Desirable).
- Exposure to compliance-adjacent work (Desirable).
- Knowledge of cybersecurity frameworks or compliance standards (Desirable).
- Direct experience using Claude, GPT, or other LLM APIs and MCPs to build applications (Desirable).
- Working knowledge of at least one modern programming language (e.g., TypeScript/JavaScript, Python, SQL) (Desirable).
- Practical experience with relational databases (Desirable).
- Prior experience in a small business or startup environment (Desirable).
Skills
- IT support
- System maintenance
- Identity management
- Cybersecurity
- Compliance
- Business continuity
- AI (Claude Code / Anthropic API / MCPs)
- Database engines (PostgreSQL, MySQL)
- API integration
- Webhooks
- Data synchronization
- Monitoring
- Logging
- Backups
- Incident response
- Access control
- Authentication
- Permissions
- Deployment processes
- Environment separation
- Documentation
- Change control
- Secure coding
- Infrastructure configuration
- Secrets management
- Patch management
- Microsoft Azure
- Entra ID
- Active Directory
- Microsoft Intune
- Cloud hosting (Azure, AWS, GCP)
- Cybersecurity frameworks
- Compliance standards (ISO 27001, GDPR, SOC2)
- LLM APIs
- Programming languages (TypeScript/JavaScript, Python, SQL)
- Relational databases
Location
- London
- Hybrid
- Remote UK
Work Type
- Full-time
- Permanent
Experience Level
- 2–5 years relevant experience
Salary/Compensations
- £35,000 – £50,000
About the Company
- Training The Street (TTS) is the world's leading financial learning services company, delivering targeted, hands-on training to corporate and academic clients across the globe.