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About the Role

Beowulf E&D is seeking a Data Center IT Technician I to provide frontline support for servers, network infrastructure, cabling systems, and operational technology equipment in a mission-critical environment. This role is ideal for someone with strong technical aptitude, excellent troubleshooting skills, and a desire to grow their career in a rapidly expanding data center environment.

Responsibilities

• Rack, cable, label, configure, and replace approved IT and network equipment.
• Deliver Tier 1 support for multiple networks.
• Diagnose and resolve hardware, connectivity, switch port, copper, and fiber cabling issues.
• Perform approved switch-port and VLAN changes following established procedures.
• Partner with Corporate IT on network, server, firewall, and infrastructure upgrades and maintenance activities.
• Support server hardware repairs, equipment upgrades, backup processes, and disaster recovery activities.
• Assist with physical and connectivity support for HMI and OT equipment.
• Maintain inventories, asset records, cable documentation, rack layouts, and maintenance logs.
• Gather diagnostic information and assist senior technical resources during planned and unplanned events.
• Promptly escalate security-sensitive, undocumented, or production-impacting issues to appropriate technical teams.

Requirements

• High school diploma or equivalent required.
• Foundational knowledge of computer hardware, TCP/IP networking, Ethernet, switching, VLANs, copper cabling, and fiber infrastructure.
• Hands-on experience installing, supporting, or troubleshooting IT and network equipment.
• Strong troubleshooting and problem-solving abilities.
• Excellent verbal and written communication skills.
• Ability to follow established technical procedures and work effectively with remote support teams.
• Strong organizational skills and attention to detail.
• Ability to safely work independently within assigned responsibilities.
• Ability to lift and move equipment weighing up to 40 pounds.
• Ability to work in a data center environment requiring standing, walking, sitting, and extended periods of focus on technical systems.

Skills

• Computer hardware
• TCP/IP networking
• Ethernet
• Switching
• VLANs
• Copper cabling
• Fiber infrastructure
• IT equipment support
• Network equipment support
• Troubleshooting
• Problem-solving
• Verbal communication
• Written communication
• Organizational skills
• Attention to detail
• HMI
• OT
• Industrial control systems

Location

• Barker, NY

Work Type

• Full-Time

Experience Level

• Entry Level

Education Level

• High school diploma or equivalent
• Associate degree in Information Technology, Computer Networking, or a related field (Preferred)

Salary/Compensations

• $28.00/hr. - $38.00/hr.

Benefits

• Competitive Compensation
• Career Growth Opportunities
• Performance Incentives
• 80% employer-paid healthcare premium options
• 401(k) and Roth retirement savings options
• 120 hours of accrued PTO plus 11 paid company holidays
• Employee Assistance Program (EAP) from day one
• Professional Development opportunities

About the Company

• Beowulf E&D operates and supports the infrastructure powering next-generation AI computing and high-performance data center operations.
• We are a state-of-the-art facility in Barker, NY.
• Our team is responsible for maintaining the technology foundation that keeps critical systems running reliably and efficiently.

Equal Opportunity

• Beowulf E&D is an Equal Opportunity Employer, a drug-free workplace, and fully complies with all ADA regulations.