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About the Role

The Benefits Coordinator is a foundational role within the Total Rewards team, serving as the operational support engine for Riot’s benefits functions. This position is designed for an early-career professional eager to grow their expertise across the Total Rewards landscape.

Responsibilities

• Support the Benefits & Compensation Specialist in coordinating the benefits lifecycle, from new hire enrollment to life event changes and terminations.
• Respond to foundational benefit questions regarding medical, dental, vision, and retirement plans.
• Assist in reconciling monthly benefit invoices and coordinating with vendors to resolve eligibility or enrollment discrepancies.
• Provide support during annual open enrollment, assisting with data testing, material distribution, and employee help desk coverage.
• Support the administration of ancillary programs such as wellness initiatives, commuter benefits, and tuition reimbursement.
• Create clear, compelling benefits communications that increase employee awareness and engagement.
• Assist with leave of absence administration in partnership with vendors.
• Provide backup support for the broader Total Rewards team as needed.
• Help maintain and update standard operating procedures (SOPs) for Total Rewards workflows.
• Assist the team in generating basic reports and performing data audits to ensure system health across all Total Rewards platforms.
• Collaborate with payroll to communicate leave-of-absence status changes and ensure deductions are applied accurately and on time.

Requirements

• 1+ year of professional experience in an HR or Benefits capacity.
• Exposure to employee benefit programs (Medical, 401(k), etc.).
• Strong desire to learn the "how-to" of Total Rewards and a commitment to operational excellence.
• Ability to spot errors in data and a commitment to maintaining accurate records.
• Professional and empathetic communication style when helping employees with sensitive benefit questions.
• Experience with Microsoft Excel (filters, basic formulas) and an interest in learning complex systems.
• Ability to thrive in a non-exempt environment by managing time effectively and meeting strict deadlines.

Skills

• Microsoft Excel (filters, basic formulas)
• Customer Service
• Operational Mindset
• High Attention to Detail
• Accountability

Location

• Round Rock, TX

Work Type

• Hybrid

Experience Level

• Early-career
• 1+ year

Salary/Compensations

• Competitive Salary: Base range (commensurate with experience) + bonus

Benefits

• 401(k) Retirement Plan with company match
• Comprehensive Health Coverage: Multiple medical plan options, including 100% company-paid plans.
• Wellness & Lifestyle Perks: Free gym memberships, pet insurance, childcare discounts, and more.

Equal Opportunity

• Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.