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About the Role

SFCLT is seeking an Operations Manager to oversee the organization's core administrative and operational functions. This role is responsible for ensuring the smooth execution of day-to-day operations across human resources, office management, technology systems, board administration, finance support, and organizational events. This is a highly collaborative, detail-oriented role that serves as the operational backbone of the organization, enabling the Executive Director to focus on strategic leadership and organizational growth.

Responsibilities

Coordinate employee onboarding, benefits administration, payroll support, performance review logistics, and maintain accurate employee records.
Support professional development tracking and ensure HR processes are completed accurately and on schedule.
Manage office systems and technology, coordinate IT support with external vendors, and oversee software administration.
Support organizational security practices and continuously improve operational processes and workflows.
Oversee daily office operations, including office supplies, kitchen inventory, mail, and facilities maintenance.
Manage vendor relationships and ensure staff have a welcoming, organized, and functional workplace.
Support the Board of Directors by coordinating meeting materials, board communications, and annual compliance documentation.
Manage board stipends, conflict of interest forms, and onboarding new board members.
Assist with annual operational budgeting and expense management.
Approve accounts payable through Bill.com and manage Spend & Expense administration.
Manage corporate credit card administration and coordinate with Finance and Accounting teams.
Coordinate logistics for organization-wide events, including the Staff Retreat and Annual General Meeting.

Requirements

Minimum of 5 years of operations, office management, human resources, nonprofit administration, or related experience.
Experience coordinating HR administration, employee onboarding, benefits administration, and payroll processes.
Experience managing office operations, facilities, vendors, and organizational systems.
Strong technology skills and experience with workplace platforms such as Google Workspace, BambooHR, Bill.com, Asana, Zoom, QuickBooks, or similar systems.
Experience working in nonprofit organizations is preferred.
Commitment to social justice and experience working alongside communities impacted by displacement, housing insecurity, or systemic inequities is highly valued.

Skills

Highly Organized
Detail-Oriented
Operations Minded
Trusted
Discreet
Tech-Savvy
Systems-Oriented
Collaborative
Service-Oriented
Mission-Driven

Location

San Francisco

Work Type

Hybrid

Experience Level

Minimum of 5 years

Salary/Compensations

$100,000 - $120,000

Benefits

31 days of paid time off
Medical, dental, and vision benefits
Sabbatical policy (11 weeks after four years)

About the Company

The San Francisco Community Land Trust (SFCLT) is a nonprofit organization whose mission is to create permanently affordable housing for low-to-moderate-income people through community ownership of the land.
Guided by the principles of anti-displacement and racial justice, SFCLT stabilizes neighborhoods and creates greater access to housing and homeownership opportunities with a focus on BIPOC communities previously excluded from access to wealth, and in particular, access to homeownership opportunities.
SFCLT currently owns and operates 16 permanently affordable properties throughout San Francisco, including Chinatown, the Mission, the Tenderloin, the Richmond, South of Market, and Russian Hill.