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About the Role

The Assistant Manager is an hourly employee responsible for the operation and supervision of a theatre and its employees, acting as a representative consistent with Regal's mission and policies.

Responsibilities

• Regular and consistent attendance.
• Upholding and administering all theatre policies.
• Training, developing, coaching, and supervising non-management employees.
• Performing all staff positions as required.
• Operating all projection and audio-visual equipment, including hardware, software, film handling, and maintenance.
• Working knowledge of all systems within facility in Booth and Projection technology, including maintenance, programming, TMS operation, and projection skills.
• Ensuring required alcohol certification and training are current where applicable.
• Monitoring risk management, including employee and patron safety, loss prevention, emergency situations, and accident handling/reporting/investigation.
• Ensuring guest satisfaction.
• Counting, depositing, and reconciling all receipts.
• Knowledge and compliance of dress code.
• Have completed or in the process of completing the management certification program.
• Have reviewed and understand the ROM.
• Interviewing, hiring, scheduling, coaching, counseling, suspending, and terminating employees, with oversight and consultation.
• Properly administering all applicable paperwork and upholding Human Resources policies.
• Controlling costs, including direct operating expenses.
• Purchasing and ordering concession and café stock and other supplies.
• Managing inventory and auditing processes for supplies.
• Supervising theatre maintenance, including performing minor repairs and obtaining personnel for larger concerns.
• Marketing and promotions of feature film engagements.
• Scheduling movie show times and timely delivery of show times to all channels.
• Reading and understanding training materials on topics such as sexual harassment and discrimination.
• Performing additional duties as assigned by the GM or other senior manager.

Requirements

• High School Diploma or equivalent (if not currently a high school student).
• At least three months supervisory experience, or 6 months theatre experience with completion of Cast Certification Program, or a combination thereof, or potential leadership/management skills subject to VP approval.
• Must be of legal age to sell and serve alcohol if applicable, and complete required state/local training and certification.
• Must complete Regal Responsible Beverage Server training on Regal Online University if applicable.
• Possess good public speaking skills.
• Effectively communicate in both oral and written form with employees, vendors, corporate staff, etc.
• Listen effectively, respond clearly and directly, and ability to explain information to others.
• Perform calculations with speed and accuracy, and identify and correct errors.
• Identify problems, gather relevant data, and note possible causes of problems.
• Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
• Take action beyond what is necessarily called for and perform tasks with a minimal amount of supervision.
• Perform under pressure and/or opposition.
• Proven experience with PC platforms and knowledge of basic office programs including e-mail, word processing, and spreadsheets.
• Operate copiers and other office equipment.
• Devise and access different filing systems and maintain attention to detail.
• Use tools and equipment with dexterity, and perform mechanical tasks as necessary.
• Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others.
• Establish goals, budget time, and set priorities to achieve desired objectives.
• Directly supervises an unspecified number of employees.
• Carries out supervisory responsibilities in accordance with Regal's policies and applicable laws.
• Responsibilities include training and coaching employees; planning, assigning, and directing work; appraising performance; rewarding, addressing complaints, resolving problems, and under the direction of the General Manager or senior manager the disciplining of employees.
• As directed by the General Manager, responsibilities may include interviewing and hiring.
• Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• Occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• Regularly required to lift up to 60 lbs.
• Vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Skills

• Projection and audio-visual equipment operation
• Projection technology maintenance
• TMS operation
• Projection skills
• Alcohol certification and training
• Risk management
• Guest satisfaction
• Financial reconciliation
• Dress code compliance
• Management certification program
• ROM understanding
• Human Resources policies
• Cost control
• Purchasing and ordering
• Inventory management
• Auditing processes
• Theatre maintenance
• Marketing and promotions
• Scheduling show times
• Public speaking
• Oral and written communication
• Active listening
• Problem-solving
• Decision-making
• PC platform experience
• Basic office programs (e-mail, word processing, spreadsheets)
• Office equipment operation
• Filing systems
• Attention to detail
• Tool and equipment dexterity
• Mechanical task performance
• Interpersonal skills
• Goal setting
• Time management
• Prioritization

Work Type

• Full-time

Experience Level

• Hourly employee
• Three months supervisory experience
• Six months theatre experience

Education Level

• High School Diploma or equivalent

Salary/Compensations

• $21.50

Benefits

• Medical and prescription coverage
• Company contributions towards medical costs
• Life insurance
• Disability insurance
• Dental insurance
• Vision insurance
• Supplemental Life insurance
• Accident insurance
• Critical Illness insurance
• Hospital Indemnity insurance
• Vacation time
• Sick leave
• Free movie passes
• Discounted concessions
• 401(k) retirement plan with company match (eligibility at 21 years old and after six months of service)