Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Citizens Bank helps people, businesses, and communities achieve financial success. We are seeking a part-time Teller to join our New Berlin Branch team.

Responsibilities

• Represents the Bank to customers in a courteous, professional manner
• Processes transactions in an enthusiastic, courteous, and prompt manner in conformance with policies and procedures
• Provides customers with outstanding service
• Cross sells Bank products to customers
• Maintains and balances a teller drawer
• Views basic account history and answers account questions
• Processes Vertex transactions including but not limited to deposits, withdrawals, loan payments, check cashing, money orders, cashier's checks
• Answers the phone and assists customers as needed
• Processes check orders/reorders
• Processes cash advances
• Processes stop payments
• Processes changes of address
• Processes coin orders
• Processes wire transfers
• Unlocks and resets digital banking access
• Processes Add on CD deposits/batching
• All other duties as assigned
• Safe Deposit Box access
• Vault
• Override authority
• Basic consumer account closure
• Create debit cards for consumer checking accounts

Requirements

• High School Diploma or GED required
• Prior banking experience preferred
• 6 months or more related experience in customer service and cash handling required
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act and the requirements of the Office of Foreign Assets Control. Additionally, must follow policies and procedures to minimize risk by exercising good judgment, raising questions to management, and adhering to policy guidelines.
• High level of professionalism
• Basic computer skills, using Word, Excel, Internet, e-mail, and other date or software programs and applications
• Professional communication skills
• High level of confidentiality
• Excellent organizational skills
• Accuracy
• Teamwork

Skills

• Accuracy
• Customer Service Excellence
• Teamwork
• Basic computer skills
• Professional communication skills
• Confidentiality
• Organizational skills

Location

• New Berlin Branch

Work Type

• Part time
• 15-29 hours/week

Experience Level

• 6 months or more related experience in customer service and cash handling required

Education Level

• High School Diploma or GED required

About the Company

• At Citizens Bank we help people, businesses, and communities achieve financial success to build a better future.

Equal Opportunity

• Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities
• Our company is an equal opportunity/affirmative action employer. Applicants can learn more about their rights by viewing the federal EEO poster at https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf