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About the Role

UpGuard is seeking a leader for its GTM Engineering function to manage the team and its future strategy. This role reports to the VP of Revenue Operations and leads an existing team of 2 GTM Engineers, focusing on cross-functional collaboration with customer success. The position offers the opportunity to work on complex, custom builds and drive enablement and adoption of new solutions.

Responsibilities

• Lead the GTM Engineering team, managing software engineers.
• Own the automation and AI roadmap for the GTM organization, making build vs. buy decisions.
• Act as the subject matter expert on automation and AI within GTM teams, staying current with new technologies and trends.
• Utilize LLMs and automation platforms like n8n to build production-level automations.
• Evaluate new GTM technologies and make investment decisions.
• Configure the agency of automation to match the need for human involvement.
• Ensure adoption and utilization of built solutions, gathering user feedback.
• Identify and centralize innovations from the GTM team to create shared capabilities.
• Democratize automation and AI to the broader GTM organization through documentation and best practices.
• Contribute to the improvement of Analytics capabilities by understanding the importance of the semantic layer.

Requirements

• Education or significant practical experience with Computer Science, Engineering, Information Systems, or a related technical field.
• Experience leading a team.
• 5+ years of experience in a role such as GTM Engineer, Revenue Operations Engineer, Software Engineer, or a similar technical position with a strong focus on GTM, Sales, or Customer Success systems and processes.
• Working fluency with LLM-based systems (prompting, agent design, evaluation) and applied ML concepts such as propensity/intent scoring.
• Proven track record of successfully designing, building, and delivering complex technical solutions in a GTM or customer-facing context.
• Comfortable with owning a number and being accountable for contributing to GTM metrics like pipeline for both new logo and expansion.
• Must undertake a national police history check and reference checks.
• Cannot require visa sponsorship or relocation.

Skills

• Automation
• AI
• LLMs
• n8n
• Prompting
• Agent design
• ML concepts
• Propensity/intent scoring
• GTM systems
• Sales systems
• Customer Success systems
• Technical solutions design
• Technical solutions building
• Technical solutions delivery
• Analytics
• Semantic layer understanding

Location

• US (CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC)

Work Type

• Full-time

Experience Level

• 5+ years of experience in a relevant technical role

Education Level

• Degree or significant practical experience in Computer Science, Engineering, Information Systems, or a related technical field

Benefits

• High-impact role accelerating revenue growth
• Opportunity to eliminate inefficiencies and transform sales and CS operations
• Work with cutting-edge AI and automation tools
• Culture valuing innovation, efficiency, and data-driven decisions
• Certified Great Place to Work® in the US, Australia, UK and India

About the Company

• UpGuard is replacing manual security bottlenecks with AI-driven precision, processing 100 billion risk signals daily to reimagine cyber risk management.
• The company builds the Cyber Risk Posture Management (CRPM) platform, integrating security ratings, threat intel, and agentic AI.
• UpGuard empowers organizations to stay ahead of evolving attack surfaces and is defining a new category in cyber risk.
• The company offers autonomy to ship world-class technology and resources for global scale.
• UpGuard's Sales team acts as trusted architects of digital resilience in an increasingly complex third-party risk landscape.
• The company fosters a collaborative, consultative culture prioritizing customer security.
• UpGuard experienced record-breaking growth in 2025 and is entering 2026 with significant momentum.
• UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India.

Equal Opportunity

• As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.