About the Role
As an intern for our China Tours travel brand, you will join our mission of crafting authentic travel experiences in China. You will work alongside our German-speaking Travel Specialists and learn the basics of trip preparation and sales. You will help bring together responsible tourism and life-changing travel experiences in the destinations that our German-speaking clients visit.
Responsibilities
- Support Travel Specialists in general product and sales tasks.
- Create booking confirmations and travel documents.
- Check website content (feedback, photos, etc.).
- Improve product presentation.
- Respond to general inquiries from German-speaking clients (phone and email) before and after their trip.
- Work on independent projects based on aptitude and interest after approximately 3 months.
Requirements
- Native-level German (at least C1 in speaking and writing).
- Availability for a 6-month internship as part of university studies.
- Background and general interest in sales and customer service.
- Positive attitude and calmness under stress.
- Fluent oral and written knowledge of English.
- Availability right after the internship for a potential permanent position.
- Basic knowledge of Chinese.
- Experience in the tourism industry, especially with tour operators.
- Passion for China demonstrated by living or traveling there.
Skills
- Sales
- Customer Service
- German Language Proficiency
- English Language Proficiency
- Communication
Location
- Berlin
- Remote in Germany
Work Type
- Internship
- Full-time
- Remote
Experience Level
- Internship
Education Level
- University Studies
Benefits
- Freedom to be creative in achieving results.
- International & friendly working environment.
- Quarterly Social Days and Team Events.
- Remote work friendly.
- Opportunity to constantly learn and grow.
- Support for employee well-being (regular O3, etc.).
- Participation in the overall company's profits.
About the Company
- Ventura TRAVEL is a group of specialized travel brands that unleash the adventurer in every person.
Equal Opportunity
- Every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.
