Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

As an Internet Sales Representative, your job is vital in managing our digital business prospects. Your job is to nurture our inbound prospects by guiding them through a simple needs analysis exercise using the DARCARS Approach to Sales. This involves providing dealership and product information, answering their questions, and linking them with a responsive in-store sales manager who will further navigate their path to purchase. As an Internet Representative, you must ensure timely follow-up and provide an exceptional experience with every interaction.

Responsibilities

Pull inquiries from our Customer Relationship Management system (CRM)
Respond to inquiries via phone, text, chat, or email based on potential customer's expressed preference
Serve as the first-level expert on our products and services, the purchase process, and the DARCARS brand
Convert inquiries to dealership visits; set appointments for test drive and further selection/purchase support
Adhere to customer communication scripts
Ensure 100% of contact activity, by recording customer information in the CRM in real time
Develop/maintain relationships with related store personnel
Meet, or exceed, individual performance objectives e.g. response time, conversions etc.
Commute from dealership to dealership

Requirements

Must be able to commute to different dealership locations
Must have a valid driver's license and reliable transportation
You are computer savvy with a full working knowledge of Microsoft Office Suite
You are a quick-study, able to absorb substantive product and service information
You have exceptional listening, verbal, and written communication skills
You are able to work weekends and holidays
You have demonstrated a commitment to process improvement, innovation, and excellence
You are persistent and eager to learn new things and share new ideas in a collaborative, team environment

Location

Commute to different dealership locations

Work Type

Full-time

Experience Level

Based on experience

Salary/Compensations

42K to 70K

Benefits

Medical insurance
Vision insurance
Dental insurance
Short-term disability plans
Long-term disability plans
Life Insurance
Employee discounts on vehicle purchases, parts and service repairs
Opportunities to join our community service initiatives

About the Company

DARCARS Automotive Group

Equal Opportunity

We are an equal opportunity employer & drug-free workplace.
Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN).
Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated.