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About the Role
Drive consumer experience in one of our stores by supporting the Store Manager and contributing to the store's success.
Responsibilities
- Drive sales and profitability in synergy with your Store Manager
- Motivate, mentor, and coach sales associates
- Assist your Store Manager in implementing and improving retail processes
- Stay on top of core retail operational procedures such as inventory, P&L
- Report performance metrics and demonstrate understanding of KPIs to improve store results
- Ensure the store looks great in line with visual merchandising guidelines
- Provide cover in the store manager’s absence
Requirements
- Love interacting with customers and set a great example with a hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience
- Take initiative when the Store Manager is absent
- Create a great team who share passion and vision to make every shopping experience outstanding
- Mentor employees, see them grow, and have fun
- Experience in opening and closing a store
- Experience helping to lead and motivate a team
- Experience leading from the front to maximize sales and boost productivity
- Excellent written and verbal communication in English
- Proficient in the use of MS Office and different POS systems
- Flexible with working weekends, evenings, and holidays as necessary
- Live and demonstrate Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere
Skills
- Communication (written and verbal)
- MS Office proficiency
- POS systems proficiency
- Sales
- Customer service
- Team leadership
- Mentoring
- Inventory management
- P&L management
- Visual merchandising
Location
- Battersea, London
Work Type
- Full-time
Experience Level
- Assistant Store Manager
Benefits
- Comprehensive benefits encouraging mental, physical, and financial wellbeing
- Competitive salary
- Amazing bonus
- Pension scheme
- 50% staff discount
- Career ownership, enabling knowledge and experience building across different brands
- Supportive feedback-based culture
- Tailored training (induction, ongoing online and face-to-face)
About the Company
- The North Face is part of the VF family, a global apparel company connecting people to the lifestyles they cherish through its iconic brands.
- VF's purpose is to power movements of sustainable and active lifestyles for the betterment of people and our planet.
- The North Face is the premier exploration company in the world, sparking curiosity, disrupting, building communities, and leading with integrity.
- VF strives to foster a culture of belonging based on respect, connection, openness, and authenticity.
- VF is committed to building and maintaining a workplace that celebrates the diversity of its associates.
Equal Opportunity
- As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.