About the Role
The Academic Administrative Assistant works independently, performing a wide range of complex and confidential administrative and clerical support duties. This position requires excellent communication and interpersonal skills, solid customer service, and the ability to provide information to a wide range of internal and external contacts. The Administrative Assistant will assist the Student Services department with supporting the student enrollment process, preparing student records and supporting the College in achieving overall retention and enrollment goals.
Responsibilities
- Creation and management of semester and yearly class schedules, including all changes, in an accurate and timely manner.
- Registration and scheduling data entry for new and continuing students.
- Review new student files for compliance.
- Gathers, analyzes, and completes information required for administrative report generation.
- Assists with the fulfillment of official Bryant & Stratton College transcript requests.
- Evaluates transcripts to determine number of transfer credits.
- Provides customer service through reviewing, assessing, routing, answering, and monitoring follow-up action steps on all correspondence (phone, mail, Email, text, chat).
- Uses multiple technical applications including MSOffice (Word, Excel, PowerPoint), database management, graphics, electronic calendar, email via Outlook, LMS and other technical applications.
Requirements
- Associate’s degree required
- 2 – 3 years of experience in an administrative role
- Ability to learn curriculum requirements, course content and necessary pre-requisites within each degree program offered
- Internet Savvy with multiple browsers
- Ability to function effectively as part of a team to meet overall campus goals
- Familiar with Microsoft Office product, especially Excel
- Ability to work evenings and Saturdays
- Position requires standing or sitting in a stationary position as well as the occasional need to lift, carry, push, and/or move objects up to 25 pounds.
- Position also requires the use of computer technology/equipment.
- Position requires the ability to hear conversations and receive information in person and over the telephone.
- Position requires the ability to convey detailed and important instructions or ideas accurately, loudly, or quickly.
Skills
- Excellent communication and interpersonal skills
- Solid customer service
- MSOffice (Word, Excel, PowerPoint)
- Database management
- Graphics
- Electronic calendar
- Email via Outlook
- LMS
- Microsoft Office product, especially Excel
Work Type
- Full-time
- Eligible for overtime
Experience Level
- 2 – 3 years of experience in an administrative role
- 2 – 3 years of experience in higher education
Education Level
- Associate’s degree required
- Bachelor’s degree preferred
Salary/Compensations
- $40,000-$42,500
Benefits
- Competitive salaries
- Medical/dental/vision insurance
- Generous paid time off
- 401K
- Company-paid college tuition for associates and their families
About the Company
- Bryant & Stratton College is a career-focused, private, nonprofit college built differently to serve the needs of students, alumni, associates, employers, and the community.
- Founded in 1854, Bryant & Stratton College offers real-world education leading to bachelor's, associate's, and professional certificates after completion in the fields of healthcare, technology, legal, business, graphic design, and more.
- Bryant & Stratton College is a Public Service Loan Forgiveness eligible employer.
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
- Bryant & Stratton College is an Equal Opportunity Employer.
