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About the Role

Lancer Scott is seeking a dedicated individual to provide maintenance services to high-profile clients, ensuring the highest quality standards and efficient problem-solving for reactive maintenance activities. This role involves detailed reporting, compliance with regulations, and excellent client interaction.

Responsibilities

• Provide maintenance services to high-profile clients, delivering to the highest quality standards.
• Use initiative to solve technical problems associated with reactive maintenance, including sourcing parts and seeking manufacturer support.
• Provide detailed write-ups of works carried out for client updates.
• Carry out all works within agreed timescales and comply with regulations and contract specifications.
• Manage reporting and recording procedures, including logs and risk control measures.
• Utilize PDAs or electronic devices to complete works.
• Liaise closely with the Helpdesk for efficient work response.
• Observe the highest levels of health and safety, including conducting point-of-work risk assessments.
• Deal courteously and professionally with a variety of clients.
• Provide call-out response across all contracts.

Requirements

• A customer-focused attitude with a practical problem-solving approach.
• Excellent communication skills.
• Well-developed organizational skills with the ability to prioritize effectively.
• A collaborative approach to contribute to team success.
• A relevant qualification in your trade to C&G or NVQ L2 or L3.
• A minimum of 3 years’ experience in a building maintenance role, particularly in relation to reactive and remedial maintenance.
• Demonstrate a general wide knowledge of building systems in relation to reactive tasks encompassing, fabric tasks including Carpentry, wet trade tasks, minor plumbing tasks, tiling and ground works.
• Current Full UK Driver’s License.
• FDIS or equivalent Fire door qualification (Desirable).
• Fire Compartmentation experience (Desirable).
• IOSH – Working safely or CSCS Card (Desirable).
• IT Skills – in the use of PDAs (Desirable).
• Asbestos awareness training (UKATA) (Desirable).
• CSR/CSCS H&S qualification (Desirable).

Skills

• Problem-solving
• Communication
• Organizational skills
• Teamwork
• Building maintenance
• Reactive maintenance
• Remedial maintenance
• Carpentry
• Wet trade tasks
• Minor plumbing
• Tiling
• Ground works
• IT Skills – in the use of PDAs

Location

• South West London

Work Type

• Mobile
• Full-time

Experience Level

• Minimum of 3 years’ experience in a building maintenance role

Education Level

• C&G or NVQ L2 or L3

Salary/Compensations

• up to GBP 34000 - yearly

Benefits

• Company van
• Fuel card for business use
• Plenty of overtime available, paid 1.5 x for evenings and 2 x for weekends after midday on a Saturday
• Mobile phone for business use
• Tablet for business use
• Uniform
• PPE
• Tools/Tool Allowance

About the Company

• Established in 1998, Lancer Scott offers renowned high-quality construction projects and facilities management services.
• Based in Bristol, the company has experienced significant growth, with turnover increasing from £56 million in 2020 to £125 million in 2025.
• Lancer Scott is investing in its people strategy and infrastructure to support employees and provide tools for optimal performance.
• Offers good opportunities for career development and professional personal growth within a rapidly expanding business.

Equal Opportunity

• We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified candidates.