Office Coordinator - Bilingual at Sun, Inc. | Austin, TX, US | Rezi

Office Coordinator - Bilingual at Sun, Inc.

Office Coordinator - Bilingual

Sun, Inc. · Austin, TX, US

1 months ago

Office Coordinator - Bilingual

Sun, Inc. · Austin, TX, US

2 months ago
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About the Role

Office Coordinators handle routine office work and administrative responsibilities, and assist with planning and coordinating community events and activities.

Responsibilities

  • Greet and establish rapport with guests, current and prospective residents.
  • Field community comments, suggestions, and complaints.
  • Prepare and distribute resident and community communications.
  • Collect and post resident security deposits, processing fees, rent, inspection, application, or other miscellaneous fees.
  • Reconcile community reports, including accounting, traffic, and activity reports.
  • Maintain records and files.
  • Perform general administrative functions such as answering phones, typing, copying, faxing, and filing.
  • Review and code invoices and statements for approval.
  • Schedule clubhouse rentals and process rental fees.
  • Ensure office supplies are sufficiently stocked and prepare supply orders.
  • Make collection calls for site rental payments.
  • Submit bad debt files to collections.
  • Process resident move-ins and move-outs.
  • Assist with planning and coordinating resident relations events and activities.
  • Assist with the preparation of marketing materials.
  • Refer sales prospects to the Community Manager and enter prospect information.
  • Assist prospective residents by checking Sun Homes inventory status.
  • Review new and pre-owned home listings, show homes, and assist with rental applications.
  • Forward customer service requests to the Community Manager.
  • Complete new move-in incentive requests for non-Sun Homes deals.
  • Coordinate with the Underwriting team to obtain approvals on prospective resident applicants.
  • Track all approvals and denials.
  • Maintain the petty cash fund and record expenditures.
  • Prepare bank deposit slips and deposit funds.
  • Make daily bank runs as needed.
  • Perform other duties as assigned.

Requirements

  • Excellent written and verbal communication skills
  • Strong customer service skills
  • Ability to fluently read, write, and speak English and Spanish
  • Excellent problem solving skills
  • Intermediate computer proficiency
  • Professional appearance
  • Must have a valid driver's license

Skills

  • NetSuite
  • Property management office experience

Experience Level

  • 2 years in administrative experience

Education Level

  • High School Diploma or GED

Salary/Compensations

  • $18-$20 per hour

Benefits

  • Comprehensive Medical and Prescription coverage with 4 plan options
  • Comprehensive Dental and Vision Plans
  • On-Site Fitness Center
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life, Accidental Death & Dismemberment Insurance and Dependent Life
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Employee Assistance Program
  • Identity Theft Insurance
  • Legal Assistance Plan
  • Pet Insurance
  • Tuition Reimbursement program
  • Vacation RV Site Discounts
  • Team Member Perks & Discounts program
  • Up to six weeks of paid parental leave
  • Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty

About the Company

  • At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed.
  • We place a high priority on our team members, and this is a big part of what sets us apart.
  • We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth.
  • In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.