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About the Role

Professionally assist in the management of the day-to-day operations of the 360 Restaurant, VUE Bistros, Le Cafe, or other food establishments. Oversee guest service and employee management, ensuring quality of food and beverage presentations, service facilities, standards, specifications, and cleanliness. Assist with administration, training programs, recruitment, and Human Resources policies and procedures. Work within the business plan under the direction of management to meet guest expectations and enhance the reputation of the restaurants.

Responsibilities

Assist with the management of the day-to-day operations of the 360 Restaurant, VUE Bistros, Le Cafe, or other food establishments.
Assist with the flow of guests in the Restaurants.
Assist with the management of the beer, wine, spirits, and other beverage selections for CN Tower Food and Beverage outlets.
Ensure correct accounting and Point of Sale (POS) practices are followed, logged, and communicated.
Spot-check the quality of food and beverage presentation and service.
Facilitate and organize set up for functions, opening and closing procedures, nightly cash out procedures, and related financial reports.
Communicate with Sous Chefs and Jr. Sous Chef(s) to ensure consistent service from both Kitchen Services and Restaurant Services.
Ensure guests are provided with recommendations to the CN Tower products.
Ensure that all guests' concerns are addressed immediately and responded to promptly.
Assist as needed with interviews, hiring, and training new employees.
Participate in management meetings and oversee line employee briefings and meetings as required.
Assist with the development and implementation of Food and Beverage standard operating procedures and operations manuals.

Requirements

A diploma from a secondary school is required.
One (1) to three (3) years of related experience in management of restaurant operations or related operations is required.
Ability to stand or walk for long periods of the day.
Able to work under pressure to meet tight deadlines, conflicting demands, frequent interruptions, and heavy workloads.
Interacts with employees, management, and the public at large.
Works in a noisy and fast-paced, team environment.

Skills

Bilingualism (English/French) is an asset

Location

CN Tower - Food & Beverage, 290 Bremner Blvd, Toronto, ON

Work Type

Employee (Seasonal)

Experience Level

1-3 years of management experience

Education Level

Relevant college diploma or university degree in Hospitality and Tourism, Restaurant Management or equivalent is preferred.
Secondary school diploma required.

Salary/Compensations

$25.05 per hour

Benefits

Complimentary CN Tower tickets after 3 months
Food and Retail discounts
Uniform provided and laundered

About the Company

Located in the heart of the Entertainment District, the CN Tower is a quintessential Canadian experience, welcoming over 1.8 million visitors each year.
The CN Tower prides itself in its dynamic and diverse culture.
With a commitment to service excellence at every guest interaction, CN Tower employees help to create a truly unique experience in the City of Toronto.
Canada Lands Company CLC Limited is an equal opportunity employer.

Equal Opportunity

Canada Lands Company CLC Limited is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Canada Lands Company is proud to provide employment accommodation during the recruitment, selection and/or assessment processes.
Should you require an accommodation, please inform us as soon as possible and we will work with you to meet your accessibility needs.