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About the Role

The Millennium Group (TMG) is seeking a highly motivated and enthusiastic Office Services Associate to join their team. This role is integral to company operations, requiring exceptional customer service and the ability to manage multiple priorities. The position offers a career opportunity within an award-winning business process outsourcing firm.

Responsibilities

• Stocking, inventory, maintenance, preparation, and presentation of product closets.
• Work closely with various departments and employees to ensure product is in stock or needs to be re-stocked.
• Supply ordering.
• Stocking of supplies.
• Inventory maintenance.
• Customer service.
• Handle materials received in the Mail Center (receive, review, receipt, document, process, prepare, identify, separate, deliver, transport, etc.).
• Deliver, pickup, and transport materials within, between, to, and from various departments.
• Deliver office supplies and copy paper.
• Inspect deliveries for suspicious or threatening items.
• Pickup outbound boxes and packages from internal customer locations.
• Sort items into categories according to established methods.
• Prepare items for processing, shipment or transportation.
• Enter activity data in logs and maintain records.
• Ensure all safety procedures are followed at all times.
• Cross train on other roles within the department.
• Carry out other duties as appropriate due to staff absences or at the discretion of management.
• Other duties as assigned by manager.

Requirements

• Candidate must have attention to detail and strong customer service skills.
• This is a lead team position, requiring the ability to perform all the responsibilities for the position, at any given time, and to provide exceptional customer service and meet service level agreements.
• Ability to effectively work individually or in a team environment.
• Competency in performing multiple functional tasks.
• Quick learner, comfortable learning new set-ups and ability to manage multiple priorities.
• Provides prompt, courteous assistance to each guest and staff member.

Skills

• Customer Service
• Attention to Detail
• Communication skills both verbal and written
• Exceptional hospitality

Location

• Nationwide

Work Type

• Full-time

Experience Level

• 1-3 years experience

Education Level

• High School diploma or equivalent (GED)

About the Company

• The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education.
• With a team of over 1,500 nationwide associates, TMG has over 30+ years of success in the industry.