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About the Role

The Peer Coordinator reports directly to the Peer Supervisor and supports all peer team coordination tasks and administrative duties. This role provides holistic, person-centered support and mentorship to a team of Peer Specialists, and facilitates internal and external wellness and recovery groups for staff and program participants. The Peer Coordinator also serves as the direct liaison between external organizations and the peer staff when helping clients understand the benefits of referrals.

Responsibilities

Provide support and mentorship to a team of Certified Peer Specialist.
Support the Peer Supervisor with all team coordination and administrative duties, including review and assignment of Peer referrals and re-arrest/mandatory programming/weapons charges cases.
Serve as acting Peer Supervisor in the Supervisor’s absence.
Conduct internal program chart reviews on a quarterly basis, capturing data and tracking outcomes of referrals and assignments.
Support the Peer Supervisor in the development and facilitation of evidence-based groups, training, and team-building activities.
Assist with the onboarding of new Peer staff.
Ensure the team is adhering to all QSRP and agency policies and procedures.
Manage a small caseload of participants with complex needs requiring experienced Peer support.
Provide advocacy, outreach and engagement, referral assistance, self-help tools, recovery support, transitional support, and pre-crisis/crisis support in office, community, or virtual settings.

Requirements

HS Diploma required.
OASAS/OMH Peer Specialist Certification (either fully NYS Certified Peer Specialist or Certified Recovery Peer Advocate) required.
3 years of professional experience as a Peer Specialist, Peer Advocate, or Peer Counselor in a Behavioral Health or Criminal Justice setting required.
Experience providing community-based Peer support to underserved communities and populations required.
History of lived experience in recovery and/or the criminal justice system required.
Must be willing to appropriately and effectively utilize recovery experience to engage and support others.
Strong knowledge of and demonstrated ability to apply person-centered, recovery-oriented practices and principles.
Strong proficiency in using computer software applications such as Microsoft Office suite (Word, Excel, PowerPoint, Outlook), email, web browser and database/file management systems required.
Experience with online communication tools such as video conferencing (Teams, Zoom, etc.), chat, and collaboration software required.
Familiarity with Pretrial/Supervised Release, Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models.
Working knowledge of community-based treatment programs and other support services and resources.
Ability to maintain professional boundaries and confidentiality in compliance with agency and state guidelines.
Ability to work independently and as part of a multi-disciplinary team.
Proficiency in exercising sound and quick judgment.
Excellent communication, written documentation, and interpersonal skills.
Effective group facilitation skills.
Demonstrated professionalism and reliability with excellent time and self-management skills.
Computer literate with a willingness to learn and adapt to modern technologies and software applications.
Must be willing to work evening and weekend hours.
Willingness to travel via public transportation to conduct community visits with participants.
Willingness to accompany to and support participants in court.
Ability to work in person 5 days a week.
Internal applicants must be 1 year in their current roles and in current good standing (no disciplinary action within the last 90 days) to apply.

Skills

Peer Specialist Certification
Recovery Peer Advocate Certification
Behavioral Health
Criminal Justice
Community-based Peer support
Person-centered practices
Recovery-oriented practices
Microsoft Office suite
Email
Web browser
Database/file management systems
Online communication tools
Video conferencing
Chat
Collaboration software
Wellness and Recovery Action Planning (WRAP)
Intentional Peer Support (IPS)
NYC Court Operations
Bilingual skills (Spanish, Mandarin, Korean, French-Creole)
Pretrial/Supervised Release
Alternative to Detention (ATD)
Alternative to Incarceration (ATI)
Advocacy program models
Community-based treatment programs
Support services and resources
Professional boundaries
Confidentiality
Independent work
Teamwork
Sound and quick judgment
Communication
Written documentation
Interpersonal skills
Group facilitation
Professionalism
Reliability
Time management
Self-management
Computer literacy
Adaptability to technology

Location

Long Island City, Queens

Work Type

Full-time
Onsite

Experience Level

3 years of professional experience as a Peer Specialist, Peer Advocate, or Peer Counselor

Education Level

HS Diploma
Some college preferred

Salary/Compensations

$60,099

Benefits

Health insurance
Dental insurance
Vision insurance
Comprehensive mental health and wellness (EAP) plan
Four weeks’ vacation
Paid holidays
Retirement plan with employer matching contributions
Professional learning and development opportunities
Web-based professional development training
In-person professional development training
In-house job training and development

About the Company

The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor’s Office of Criminal Justice.
CJA is the City’s main pretrial services agency, combining operations, pilot projects, and research under one roof.
CJA utilizes procedural justice practices to provide pretrial services to over 100,000 persons arrested annually in New York City.
Information collected about these arrestees and subsequent case processing is maintained in the agency’s internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City.
CJA’s programs operate in the criminal courts and detention facilities 24 hours a day seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide.
The Criminal Justice Agency (CJA), a non-profit organization under contract with the City of New York to provide pre-trial and research services to the courts, operates a Supervised Release Program in Queens Criminal Court.
The program screens defendants charged with non-violent felony and misdemeanor offenses that present a substantial likelihood of detention.
CJA screens targeted defendants for release at criminal court arraignment, subject to specific conditions including maintaining face-to-face and telephone contact with the program, participating in an assessment process to identify needs such as substance abuse and mental health, and agreeing to program monitoring of court appearances and re-arrests.
CJA VALUES: Commitment, Fairness, Innovation.

Equal Opportunity

The New York City Criminal Justice Agency is an Equal Opportunity Employer.
CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer.
We do not discriminate based on race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws.
We encourage individuals of all backgrounds to apply.