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About the Role
Blink Health is seeking a Lead / Staff People Operations Specialist to manage their Leave of Absence and Accommodations programs end-to-end. This senior individual contributor role requires expertise in building and running programs at scale, designing program infrastructure, and serving as a subject matter expert on Leave of Absence (LOA) and Americans with Disabilities Act (ADA) matters. The role also involves supporting other People Operations workstreams such as payroll, compliance, systems, and onboarding/offboarding.
Responsibilities
- Serve as the primary point of contact for all leave of absence requests across federal, state, and local leave laws (FMLA, CFRA, PDL, PFL, ADA, company leave policies, and beyond)
- Work with the leave vendor, Sparrow, to manage the full leave lifecycle, including intake, eligibility determination, coordination, employee and manager communication, and return-to-work planning
- Maintain and continuously improve leave administration processes, ensuring accuracy, timeliness, and a high-quality employee experience
- Monitor evolving state and federal leave legislation and update policies and procedures accordingly
- Partner with Payroll to ensure accurate pay continuation, benefits deductions, and coordination during leave periods
- Own the end-to-end accommodations process in partnership with Disclo, from intake through resolution
- Conduct interactive process discussions with employees and managers to assess reasonable accommodations
- Maintain thorough, confidential documentation for every accommodation case
- Partner with legal counsel as needed on complex accommodation situations
- Train managers on their role in the accommodations process
- Flex into broader People Ops workstreams, including payroll, compliance, HRIS (Workday), onboarding/offboarding, and policy administration
- Identify gaps in existing processes and build scalable solutions
- Translate recurring problems into documented frameworks and systems
- Contribute to People Ops projects and initiatives
- Support audits, reporting, and compliance workstreams, including data integrity in Workday
Requirements
- 7+ years of People Operations experience
- At least 3–4 years of dedicated ownership over LOA and/or accommodations programs
- Deep working knowledge of federal and multi-state leave laws (FMLA, ADA, PWFA, CFRA, PDL, PFL, and equivalent state programs)
- Experience managing a high volume of leave and accommodation cases with precision, empathy, and sound judgment
- Strong Workday HCM experience
- Ability to manage competing priorities across multiple workstreams without losing the details
- High degree of discretion and comfort handling sensitive, confidential employee information
Skills
- Workday HCM
- Leave of Absence (LOA) administration
- Accommodations (ADA / PWFA) process management
- Federal and multi-state leave laws
- Payroll administration
- HRIS systems
- Onboarding/Offboarding processes
- Policy administration
- Data integrity
- Written communication
- Verbal communication
Location
- Remote
Work Type
- Full-time
Experience Level
- Lead / Staff
- Senior
About the Company
- Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody.
- Our two primary products – BlinkRx and Quick Save – remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
- BlinkRx is the world’s first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications.
- We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.
- It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population.
- At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances.
- We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year.
- Our business model not only helps people, but drives economics that allow us to build a generational company.
- We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
Equal Opportunity
- We are an equal opportunity employer and value diversity of all kinds.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
- Applicants who provide their phone number and consent to receive text messages may receive SMS or MMS updates from Blink Health regarding their application.