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About the Role

The Account Manager will manage day-to-day activities to creatively execute and produce client marketing programs, serving as the primary liaison between the client and the internal project team.

Responsibilities

• Manage day-to-day activities to creatively execute and produce client marketing programs.
• Communicate externally with the client and internally with the project team to keep everyone informed of project status, updates, and changes.
• Build relationships with clients based on trust and credibility.
• Collaborate with clients, Account senior leaders, strategy, and creative departments to develop creative briefs that solve for client’s marketing challenges.
• Serve as the creative and exceptional leader for new, more extensive scale and/or more complex marketing programs.
• Lead the day-to-day creative development from start to finish.
• Secure required client approvals (e.g. creative briefs, budgets, creative materials, etc.).
• Ensure progressive steps in the process are approved with adequate time to meet schedules.
• Guide internal and client meetings, presentations, and calls.
• Prepare relevant documents, including agendas, presentation decks, and follow-up communications.
• Evaluate copy, layouts, artwork, media plans, and production materials and make suggested revisions in keeping with agreed-upon strategies and business objectives.
• Keep agency team informed of client requests and changes.
• Anticipate potential problems and potential implications.
• Proactively develop and execute solutions.
• Proactively contribute to managing project scope and budget.
• Notify manager of client requests that fall outside of scope.
• Alert client of financial and timing implications.
• Secure client approval to proceed and revise budgets as needed.
• Analyze program results, summarize findings and recommend program enhancements and/or changes to improve going forward.
• Assist senior leadership in developing program recaps and associated presentations for clients based on analysis of results and recommendations.
• Monitor the status of work-in-progress and client budgets.
• Lead internal status meetings with finance and project management.
• Review estimates/billing and approve invoices.

Requirements

• Scientific Degree completed with Marketing/Economics specialization.
• 2 years' experience in the industry.

Skills

• Fluent English.
• Proficiency in MS Office Tools, especially Excel and PowerPoint.
• Knowledge of CRM tools will be considered a plus.
• Comprehensive and current knowledge of the Agency’s offerings and industry trends.
• Ability to understand client needs and handle negotiation.

Location

• Kansas City
• New York
• Detroit
• London
• São Paulo
• Shanghai
• Singapore
• Sydney

Work Type

• Hybrid

Experience Level

• 2 years' experience

Education Level

• Scientific Degree with Marketing/Economics specialization

About the Company

• VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth.
• VML is celebrated for its innovative and human first, award-winning work for blue chip client partners.
• VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies.
• WPP is the trusted growth partner for the world’s leading brands.
• WPP unites cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.

Equal Opportunity

• WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics.
• We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.