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About the Role

Partner with Sales to help enterprise customers address complex security, identity, access, asset visibility, exposure management, and risk challenges. Serve as a trusted technical and business advisor, leading discovery, solution design, product demonstrations, proof-of-value engagements, and customer validation activities. Connect technical capabilities to measurable business outcomes.

Responsibilities

Partner with Sales to lead technical discovery, solution design, and customer validation.
Deliver compelling virtual and in-person technical demonstrations.
Deploy and support proof-of-value and proof-of-concept engagements.
Translate technical capabilities into business outcomes.
Serve as a trusted advisor during evaluations, competitive situations, and executive discussions.
Develop customer-facing documentation, technical summaries, and solution narratives.
Lead technical training sessions based on customer use cases and POV findings.
Support marketing events, conferences, webinars, and speaking engagements.
Collaborate with Product, Enablement, Marketing, Customer Success, and Support teams to share field insights and improve execution.
Travel as required, typically 25–50%, depending on region and business needs.

Requirements

5+ years of experience in Solution Consulting, Sales Engineering, Pre-Sales Engineering, Solutions Architecture, or a related technical role.
5+ years of customer-facing technical, pre-sales, or customer support experience.
Experience supporting complex cybersecurity, SaaS, or enterprise platform sales cycles with enterprise customers.
Strong understanding of cybersecurity concepts, identity and access, governance and risk, and security operations.
Strong working knowledge of enterprise networking concepts, including routing, switching, VLANs, subnetting, firewalls, DNS, NAT, and network segmentation.
Familiarity with capturing network traffic via SPAN ports, port mirroring, TAPs, packet capture brokers, NetFlow, and network telemetry.
Ability to understand and explain how security platforms integrate with customer network environments to collect data, provide visibility, and support technical validation during demos, POVs, and POCs.
Strong presentation, storytelling, and executive communication skills.
Ability to engage effectively with technical practitioners, business stakeholders, and executive buyers.
Demonstrated track record of contributing to technical wins, deal progression, and successful customer outcomes.
BS degree in Computer Science, MIS, Cybersecurity, or equivalent experience.
Hands-on experience with IAM or IGA solutions.
Background in Security Operations or Security Engineering.
Experience with asset discovery across IoT, OT, or IoMT environments.
Exposure to vulnerability management or risk-based vulnerability programs.
Linux or Python scripting experience.

Skills

Cybersecurity
Identity and Access Management
Governance and Risk
Security Operations
Enterprise Networking
Presentation
Storytelling
Executive Communication
IAM
IGA
Security Engineering
Asset Discovery
Vulnerability Management
Linux Scripting
Python Scripting

Location

AMS - North America and Canada

Work Type

Flexible
Remote

Experience Level

5+ years

Education Level

BS degree in Computer Science, MIS, Cybersecurity, or equivalent experience
Security, cloud, or relevant technical certifications preferred

Salary/Compensations

$168,750 - $200,000

Benefits

Equity (when applicable)
Variable/incentive compensation
On Target Earnings (OTE) incentive compensation structure
Health plans
Flexible spending accounts
401(k) Plan with company match
ESPP
Matching donations
Flexible time away plan
Family leave programs

About the Company

ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together.
Armis from ServiceNow, protects the entire attack surface and manages an organization’s cyber risk exposure in real time. Combined with ServiceNow’s Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity - incl. AI Agents - across all environments with the right level of context - security, operational and business - to build the first of its kind autonomous defense platform for the Agentic Enterprise.

Equal Opportunity

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.