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About the Role
The Insurance Restoration Project Manager oversees restoration projects from initial emergency calls to final walkthroughs, managing mitigation, reconstruction, budgets, and all stakeholders. This role requires clear communication and construction knowledge, involving schedule building, Xactimate estimates, scope negotiation with adjusters, and budget oversight for multiple concurrent jobs.
Responsibilities
- Manage multiple restoration projects simultaneously, from emergency mitigation through final completion
- Develop project schedules and coordinate mitigation, demolition, drying, reconstruction, and close out across all trades
- Prepare accurate estimates in Xactimate and negotiate scopes and supplements with insurance adjusters
- Manage project budgets, approve expenditures, and monitor profitability on every file
- Act as the primary point of contact for clients, adjusters, brokers, and consultants throughout the restoration process
- Coordinate internal crews and subcontractors, and schedule inspections, permits, and material deliveries
- Conduct regular site visits to monitor progress, inspect workmanship, and resolve issues before they affect timelines or budgets
- Maintain complete project files, including daily progress reports, photographs, and approved change orders
- Enforce health and safety policies on site, ensuring crews and subcontractors comply with OHSA and company procedures
- Conduct final walkthroughs with clients and complete close out documentation for every project
Requirements
- 3 to 5 years of project management experience in insurance restoration, construction, or property restoration
- Working knowledge of emergency mitigation, demolition, drying, and reconstruction processes
- Hands on experience preparing estimates in Xactimate or equivalent estimating software
- Ability to read drawings and scopes of work, along with knowledge of residential and commercial construction methods
- Strong computer skills including Microsoft Office
- Valid G driver’s licence with a clean driving record
- Stay calm under pressure and keep multiple projects moving without letting details slip
- Communicate clearly and directly with clients, adjusters, and crews
- Take ownership of problems on projects and work them through
- Detail oriented with documentation
- Build trust with insurance adjusters and clients by being straightforward and following through
Skills
- Project Management
- Insurance Restoration
- Construction
- Property Restoration
- Emergency Mitigation
- Demolition
- Drying
- Reconstruction
- Xactimate
- Estimating Software
- Reading Drawings
- Scopes of Work
- Residential Construction
- Commercial Construction
- Microsoft Office
- Communication
- Negotiation
- Budget Management
- Client Relations
- Team Leadership
- Problem Solving
- Documentation
- Health and Safety Policies
- OHSA
Location
- Greater Toronto Area
Work Type
- Full-time
Experience Level
- 3 to 5 years
Salary/Compensations
- $75,000 to $95,000
Benefits
- Comprehensive benefits package
- Growing division
- Exposure to a wide range of projects
- Supportive team
- Clear path for advancement
- Training and support
About the Company
- Triumph Group of Companies is a diversified construction and infrastructure services organization supporting projects across multiple sectors.
- We provide specialized services in roofing, waterproofing, cladding, energy, restoration, and glazing, ensuring comprehensive care of building envelopes and infrastructure.
- Our culture is built on safety, accountability, teamwork, and consistent standards across all divisions.
- We value people who take ownership, communicate directly, and help move work forward.