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About the Role
Grind is seeking an enthusiastic Bar Supervisor to join their team, focusing on crafting classic drinks with contemporary twists and creating a buzzing atmosphere. The role involves supporting a team in a high-volume hospitality environment, driving sales, and delivering exceptional service.
Responsibilities
- Support the management team in the running of a high volume & fast-paced bar
- Possess full understanding of Grind Steps of Service
- Deliver exemplary service in line with our procedures
- Help to deliver bar training & developing programs to all bar staff
- Motivate all staff and project a positive attitude at all times
- Undertake regular team meetings and participate in necessary Management meetings
- Abide by the house rules at all times
- Displays a smart and professional appearance, representing the company in a positive manner
Requirements
- Demonstrate confidence in supporting a small team in a very busy and high-volume hospitality environment
- Drive sales through supporting the team, and delivering speedy service with passion on the bar
- Previous experience working in a bar environment
- A 'work with the team' approach/attitude at all times
- Possess excellent communication skills to enable effective dialogue with colleagues and customers
- Ability to work well under pressure and use initiative
- Ability to problem solve and escalate complaints accordingly
- Dedicated team-player, who strives for excellence and leads by example
- Strong time-management and prioritisation skills
Skills
- Making classical drinks with contemporary twists
- Service
- Standardisation
- Shaking
- Communication
- Working under pressure
- Initiative
- Problem solving
- Teamwork
- Time-management
- Prioritisation
Location
- London
Work Type
- Full-time
- Bar Supervisor
Experience Level
- Previous experience working in a bar environment
Salary/Compensations
- Tronc payments are variable and not guaranteed, this number is likely to fluctuate depending on site performance and individual eligibility.
Benefits
- NEST Pension
- Stream: On-demand access to earned wages, financial coaching, and more
- Financial support: access to interest-free, short-term loans
- Referral Bonus: Earn up to £300 in tiered bonuses
- Discounts online: Up to 40% off our retail line online
- SpectrumLife: Confidential Employee Assistance Program (EAP)
- Crew Card: 50% off all food and drinks, plus two free coffees a day
- Friends & Family Discount: Discounts for friends and family on website and at sites
- Meals on Duty: One staff meal on shifts over 4 hours, two staff meals on shifts over 12 hours
- Social Events
- Enhanced Maternity and Paternity
- Wellbeing Allowance: Up to £75 annually
- Birthday Treat: £20 birthday gift
About the Company
- Grind is a coffee company that lives in London, expanding across the city with cafés, coffee trucks, and a state-of-the-art coffee roastery since opening Shoreditch Grind in 2011.
- Grind's cafes are the beating heart of the company, known for serving specialty coffee and renowned bottomless brunches.
- Grind is on a mission to be the world's most sustainable coffee company, evidenced by creating the UK's first compostable coffee pods, plastic-free packaging, and carbon-free shipping.
- In 2023, Grind created the Better Coffee Foundation charity to address damage done by the global coffee industry, recovering 43 million pods' worth of ocean-bound plastic in its first year.
Equal Opportunity
- Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.
- If there are any adjustments you need to help you bring your best self to an interview with us please let us know.