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About the Role

This crucial strategic position involves proactive engagement during the design phase to secure future projects valued at upwards of $350mm. It requires close collaboration with key stakeholders to drive the adoption of Veolia technologies and ensure customer satisfaction.

Responsibilities

• Coordinate closely with the Veolia Key Account Manager to oversee all Account activities.
• Continuously monitor and optimize contract performance down to the plant level.
• Develop a comprehensive understanding of our Buyer's plant(s) needs and how Veolia can provide tailored solutions.
• Lead the adoption of Veolia technologies with customers.
• Serve as primary on-site liaison between Veolia and Micron.
• Engage Micron proactively throughout the project, from bid through execution completion, including early bid involvement for opportunities identified prior to RFP receipt.
• Support technical discovery sessions to identify and document customer requirements (pre-RFP).
• Facilitate communication between customer stakeholders and internal engineering/technical teams.
• Build and maintain strong trusted relationships with customers and other project stakeholders.
• Anticipate customer needs and potential issues before they escalate.
• Track and report on customer engagement activities, requirements, and project status.
• Identify opportunities for expanded collaboration, scope, and additional business value.
• Ensure customer satisfaction through responsive support and issue resolution.
• Represent company culture and values while embedded in customer environment.
• Drive and/or support internal bid activities and processes, as needed.

Requirements

• In-depth knowledge of water treatment products, services, technologies, and applications portfolio.
• Technical problem-solving and analytical thinking skills.
• Solid understanding of the water infrastructure needs of customers in the semiconductor manufacturing space.
• Knowledge of water and wastewater streams from semiconductor chip fabs, water treatment equipment manufacturing processes, and systems integration.
• Familiarity with industry standards and compliance requirements of chip manufacturers.
• Exceptional interpersonal and relationship-building abilities.
• Active listening and questioning techniques to uncover underlying needs.
• Professional presence and credibility with technical and executive audiences.
• Adaptability to different communication styles and organizational cultures.
• Patience and diplomacy in challenging situations.
• Cultural awareness and sensitivity.
• Outstanding verbal and written communication abilities.
• Ability to translate technical jargon for non-technical audiences and vice versa.
• Strong organizational and time management capabilities.
• Ability to manage multiple priorities and stakeholders simultaneously.
• Detail-oriented with excellent follow-through.
• Project coordination and tracking abilities.
• Proficiency with collaboration tools (CRM, project management software, communication platforms).
• Self-motivated and able to work independently on-site.
• Proactive and takes initiative.
• Resilient and comfortable with ambiguity.
• Customer-centric mindset.
• Team player who bridges organizational boundaries.
• Professional maturity and sound judgment.
• Continuous learner who stays current with industry trends.
• Build out and construction perspective is an asset.
• Knowledge and experience in the markets, processes, and equipment related to MicroE market strategy with execution.
• Strong influencing skills across business functions.
• Thrive in a matrix environment.
• Clear thinker, excellent listener, externally focused, and a problem-solver.
• Ability to work across functions and organizational boundaries to quickly mobilize stakeholders.
• Bachelors Degree in Engineering, Biology, or Chemistry from an accredited college or university.
• Minimum 10 years Technical Water Treatment experience.
• Minimum 5 years experience in MicroE, site presence or project management.
• Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization.

Skills

• Water treatment processes
• Water treatment technologies
• Industry regulations
• Business acumen
• Financial impacts/ROI
• Strategic thinking
• Executive presence
• C-level interactions
• Complex, long-term enterprise sales cycles
• Relationship building
• Negotiation
• Large-scale contracts
• Sustainability
• Environmental compliance
• Project management
• Consultative selling
• Business outcomes
• Technical concepts
• Business value propositions
• Water treatment products
• Water treatment services
• Water treatment applications
• Technical problem-solving
• Analytical thinking
• Water infrastructure needs
• Semiconductor manufacturing
• Water and wastewater streams
• Semiconductor chip fabs
• Water treatment equipment manufacturing processes
• Systems integration
• Industry standards
• Compliance requirements
• Interpersonal skills
• Active listening
• Professional presence
• Adaptability
• Patience
• Diplomacy
• Cultural awareness
• Communication
• Organizational skills
• Time management
• Managing multiple priorities
• Stakeholder management
• Detail-oriented
• Follow-through
• Project coordination
• Project tracking
• Collaboration tools
• CRM
• Project management software
• Communication platforms
• Self-motivation
• Independent work
• Initiative
• Resilience
• Ambiguity tolerance
• Customer-centricity
• Teamwork
• Bridging organizational boundaries
• Professional maturity
• Sound judgment
• Continuous learning
• Industry trends
• Build out perspective
• Construction perspective
• MicroE market strategy
• Influencing skills
• Matrix environment navigation
• Clear thinking
• External focus
• Problem-solving

Location

• Clay, NY

Work Type

• On-site
• Standard

Experience Level

• Minimum 10 years Technical Water Treatment experience
• Minimum 5 years experience in MicroE, site presence or project management

Education Level

• Bachelors Degree in Engineering, Biology, or Chemistry

Salary/Compensations

• $110,000 - 135,000 USD + a sales incentive plan

Benefits

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

About the Company

• Veolia is a global leader in environmental services, operating across all five continents with nearly 218,000 employees.
• Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.
• Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy.
• Together, we pursue a shared mission to create a more sustainable future.

Equal Opportunity

• At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities.
• We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.
• All your information will be kept confidential according to EEO guidelines.
• As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.