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About the Role

We are seeking a dynamic, proactive, and highly organized Studio Manager to take full ownership of our flagship operations. This role is for a proven leader who thrives on operational excellence, data-driven results, and building a culture of elite standards, responsible for shaping the environment where our community pushes their limits.

Responsibilities

• Ensuring the studio runs smoothly and to standard.
• Oversee daily studio operations, including team management, retail, and facilities.
• Manage rotas to ensure the studio runs at peak efficiency 7 days a week.
• Maintains high cleaning, safety and presentation standards.
• Oversees equipment and stock management.
• Resolves issues quickly and proactively.
• Delivers consistent opening and closing compliance.
• Recruit, train, and build a team that reflects the One City culture.
• Sets clear expectations and performance standards.
• Provides regular feedback and structured reviews.
• Coach & develop team members
• Manages performance confidently and professionally.
• Builds a positive, high-energy culture.
• Protect and elevate the member journey.
• Be visible and engaged on the studio floor.
• Handle feedback and complaints effectively.
• Builds strong member relationships.
• Monitor retention and member satisfaction.
• Ensure consistent premium standards are upheld.
• Analyse weekly analytics and hit targets to drive revenue and build member retention.
• Use data to drive decision making
• Drives memberships, upselling and secondary spend.
• Work with the internal marketing team to execute studio-specific initiatives that drive brand awareness.
• Balance strong service with cost control.
• Own results, behaviour and standards.
• Takes responsibility for outcomes.
• Deliver on commitments.
• Remain professional under pressure.
• Lead by example.
• Communicates clearly and confidently.
• Leads team meetings effectively.
• Gives clear direction and expectations.
• Shares operational updates accurately.
• Represents the brand professionally.
• Lives and protects the One City standard.
• Maintains strong presence and energy.
• Protects studio presentation.
• Reinforces brand values daily.
• Drives consistency across all shifts.

Requirements

• Proven leader who thrives on operational excellence, data-driven results, and building a culture of elite standards.
• Experienced Studio Manager or high-performing Assistant Manager ready for the next step.

Skills

• Team management
• Retail management
• Facilities management
• Rota management
• Stock management
• Issue resolution
• Recruitment
• Training
• Performance management
• Coaching
• Member relationship building
• Data analysis
• Upselling
• Marketing collaboration
• Cost control
• Communication
• Brand representation

Location

• Battersea Power Station
• Hove

Work Type

• Full-time

Experience Level

• Experience dependent

Salary/Compensations

• £32k–£35k per annum

About the Company

• We’re looking for a dynamic, proactive, and highly organised Studio Manager to take full ownership of our flagship operations.
• As Studio Manager, you are the driver of the studio’s success.
• You will lead a high-performing Front of House team, working closely with Head Office and our elite instructors to deliver an exceptional, end-to-end member experience.
• This is a role for a proven leader who thrives on operational excellence, data-driven results, and building a culture of elite standards.
• Whether you are an experienced Studio Manager or a high-performing Assistant Manager ready for the next step, you will be responsible for shaping the environment where our community pushes their limits every single day.