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About the Role

Wilson Elser is seeking a Legal AI Specialist to manage the creation, organization, and deployment of AI-based knowledge assets, enabling legal professionals to work more efficiently. This role serves as a firmwide subject matter expert on AI, focusing on user enablement, adoption, and innovation.

Responsibilities

• Conduct research to identify user and business needs addressable by AI solutions.
• Consult with stakeholders to identify areas where AI can improve quality, consistency, and efficiency.
• Identify opportunities to embed AI into existing daily workflows.
• Monitor and analyze the competitive landscape for AI-related developments.
• Manage vendor relationships with external AI solution providers.
• Integrate AI and automation tools like Harvey AI and Lexis Protégé into workflows.
• Serve as a resource for prompt engineering, designing, testing, and refining prompts for Generative AI tools.
• Monitor and report on AI technology developments and their practical applications in the legal industry.
• Contribute to the development and implementation of AI best practices.
• Research the impact of AI solutions on individuals, teams, and the firm.
• Identify use cases and create prompts/workflows with attorneys and staff.
• Curate and maintain a library of crowdsourced prompts and workflows.
• Develop and maintain user-friendly resources such as prompt libraries, guides, FAQs, and video tutorials.
• Plan and conduct product awareness and user enablement events.
• Align change and enablement activities with broader product lifecycle management.
• Draft and distribute communications about new features, updates, and adoption tips.
• Champion adoption of AI and practice tools by engaging directly with lawyers and staff.
• Track usage and adoption data, preparing reports on successes and areas for improvement.
• Collect and synthesize user feedback, escalating issues and improvement opportunities.
• Promote a culture of Knowledge Management and innovation through presentations and training.
• Serve as a trusted knowledge partner, providing guidance on AI initiatives and best practices.
• Collaborate with cross-functional leaders and KM colleagues to develop user-centric solutions.
• Stay current with knowledge, legal technology, law firm business, and legal trends.

Requirements

• Strong intellectual curiosity with the ability to derive connections between diverse data sets.
• Ability to identify practical applications for emerging technologies.
• Ability to discover hidden pain points in business processes.
• Strong interest in AI and legal technology tools with a track record of continuous learning.
• Hands-on exploration of emerging AI tools.
• Fluency in generative AI platforms, including Harvey AI and Lexis Protégé.
• Ability to quickly learn and adapt to new AI platforms.
• Excellent research and analysis skills.
• Aptitude for distilling complex concepts into actionable insights.
• Demonstrated ability to lead change and adoption initiatives in a professional services or law firm environment.
• Proven experience delivering impactful training (live and virtual).
• Experience developing high-quality enablement resources.
• Strong stakeholder management skills.
• Ability to build trusted relationships with lawyers, staff, vendors, and leadership.
• Aptitude for building relationships and fostering collaboration with internal clients.
• Ability to empathize with attorneys and view processes through a business lens.
• Strong project management and critical thinking skills.
• Focus on delivering high-value, user-centric solutions.
• Exceptional communication, collaboration, and interpersonal skills.
• Ability to influence senior stakeholders.
• Experience with prompt engineering and devising Generative AI use cases.
• Excellent computer skills, including Microsoft 365 and SharePoint.
• Advanced knowledge of relevant technology systems and applications used in law firms/legal departments (e.g., LexisNexis, Westlaw, SharePoint Online, Microsoft 365, iManage Cloud).

Skills

• Artificial Intelligence (AI)
• Legal Technology
• Knowledge Management
• Prompt Engineering
• Generative AI
• Harvey AI
• Lexis Protégé
• Change Management
• User Enablement
• Stakeholder Management
• Project Management
• Critical Thinking
• Communication
• Collaboration
• Interpersonal Skills
• Microsoft 365
• SharePoint
• LexisNexis
• Westlaw
• iManage Cloud

Location

• Nationwide

Work Type

• Full-time

Experience Level

• 3+ years of combined experience in legal practice, legal technology, legal operations, professional training, and/or practice support related to AI
• Prior experience with artificial intelligence applications and/or technology in a business setting required
• Experience in a law firm or professional services environment strongly preferred
• Minimum 3 years of experience as a practicing attorney strongly preferred, particularly with a litigation or other high-volume law practice background

Education Level

• J.D. from an accredited law school required

Salary/Compensations

• $135,000—$165,000 USD

Benefits

• 401(k) retirement savings plan
• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance
• 401k match
• Generous PTO plan
• Access to corporate discount plans

About the Company

• Wilson Elser is a national law firm with over 1,400 attorneys across 46 offices.
• Recognized among the top 100 law firms by The American Lawyer and ranked #36 in the National Law Journal’s survey.
• The firm fosters a culture of collaboration, innovation, client service, and mutual respect.
• Committed to an environment where employees are empowered to grow their careers and thrive professionally.

Equal Opportunity

• Wilson Elser is committed to a collegial work environment where all individuals are treated with respect and dignity.
• Employment decisions are based on merit, qualifications, and competence without regard to race, color, age, sex, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation or preference, gender identity, physical or mental disability, status as a victim of domestic violence, sex offenses, or stalking, past or present service in the uniformed services, or any other characteristic protected by law.