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About the Role
As a Customer Representative, you will make a real impact by supporting customers in person, over the phone, and online. You'll handle everyday transactions, answer queries, and guide customers towards banking services and digital tools. Your role is crucial in adapting to meet diverse customer needs and situations.
Responsibilities
- Supporting customers in person, over the phone and online
- Helping with everyday transactions
- Answering customer queries
- Guiding customers towards banking services and digital tools
- Adapting approach to meet the needs of different customers and situations
Requirements
- Must be within a 45-minute commute of the branch you're applying to work in
- No holiday can be taken during the first three weeks of training
Location
- Kingston Upon Thames area
Work Type
- Full-time
- Part-time
- 21-35 hours per week
- Monday to Saturday
About the Company
- We are the last branch on the high street in 148 towns.
- We exist to do what’s right for customers, taking the time to listen, offering trusted guidance, and supporting people through everyday banking moments and lifechanging decisions.
- We have made our Branch Promise, meaning all 696 of our branches will remain open until at least 2030.