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About the Role

Pliant is seeking a Solution Sales Consultant to join our go-to-market team. This role partners closely with Sales, Customer Success, and Engineering, taking proactive ownership of large clients through pre-sales and onboarding. You will drive the implementation checklist to first spend, resolve adoption blockers, and collaborate with Solution Engineering when needed. This hybrid role is ideal for someone who can own client relationships end-to-end on the non-technical side while navigating complex technical topics.

Responsibilities

Own the path to first spend for large clients within target verticals, driving implementation from signed deal through go-live.
Own vertical-specific onboarding processes to accelerate client ramp-up.
Support pre-sales for complex deals alongside the sales team.
Resolve blockers independently, including UX questions, product guidance, and configuration issues.
Maintain a standing cadence with Technical Solution Engineering for efficient handoffs.
Develop SOPs with the Solution Engineering team for strongly technical blockers like API failures and integration issues.
Provide feedback to Sales and Product on client adoption patterns, onboarding content gaps, and product friction.
Develop a strong grasp of Pliant's product and API model within the first 30 days to explain functionality to clients.

Requirements

5+ years in a customer-facing revenue role (solutions consulting, sales engineering, onboarding, or account management) ideally in fintech, payments, or B2B SaaS.
Comfortable owning a client relationship without a technical co-pilot, and recognizing when one is needed.
Ability to design and explain integration concepts with technical solution engineers (APIs, SFTP/file flows, data mapping, permissions, and security considerations).
Full ownership mentality and comfort in a build-the-plane environment.
English fluent.
French or Spanish strongly preferred.
Prior exposure to implementation/onboarding playbooks is a plus.
Prior exposure to the travel industry is a plus.

Skills

Fintech
Payments
B2B SaaS
APIs
SFTP/file flows
Data mapping
Permissions
Security considerations
French
Spanish

Location

Berlin
London
Paris
Lisbon

Work Type

Hybrid
Remote

Experience Level

5+ years

Benefits

Attractive remuneration
Choice of preferred OS (Windows or Mac)
Flat hierarchy and transparent communication
Opportunity to develop talent in a dynamic team
Flexibility and possibility to work remotely
Company card with a monthly allowance for lunches, coffee, etc. with co-workers

About the Company

Pliant is a European fintech specializing in B2B payment solutions.
Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows.
Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.
We serve companies optimizing operational processes and businesses like financial software platforms, ERP providers, and banks launching or enhancing credit card offerings.
Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally.
As a licensed e-money institution (EMI), we issue credit cards in 11 currencies across more than 30 countries.

Equal Opportunity

Pliant is an equal opportunity employer.
We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process.
If you need any accommodations during the interview process, please let us know.