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About the Role
As a Technical Consultant, you will provide technical expertise across the Centric Software portfolio, primarily Centric PLM. You will support customers after their initial implementation by maintaining, upgrading, and optimizing their solutions while ensuring alignment with Centric best practices and product capabilities.
Responsibilities
- Analyze customer system configurations, integrations, IT landscapes, and data usage to identify technical risks, issues, and improvement opportunities
- Provide technical recommendations based on Centric best practices and product capabilities
- Support technical workshops, reviews, and presentations as required
- Investigate and troubleshoot complex technical issues
- Collect and validate customer environments and data packages required for upgrade preparation
- Refactor and optimize customer configurations for new product releases
- Execute upgrade activities and support technical delivery throughout the upgrade lifecycle
- Support User Acceptance Testing (UAT), hypercare, and post-upgrade stabilization activities
- Ensure upgrades are delivered according to quality standards and best practices
- Work closely with Customer Success teams, Upgrade Managers, Business Consultants, Support, Cloud Operations, and R&D
- Provide feedback to Product Management and R&D regarding product improvements and customer requirements
- Share technical knowledge, lessons learned, and best practices across internal teams and partners
- Maintain compliance with company policies, quality standards, and code of conduct
Requirements
- Deep knowledge of Centric 8 functionality, configuration, and upgrade processes
- Strong understanding of PLM solutions and enterprise software environments
- Experience in several of the following areas: Configuration and customization, Data migration and transformation, XML, REST APIs, SQL, Message Queuing (AMQP), Data cleansing and data quality, SSO and identity management, VPN and networking concepts, Node-based data structures, Upgrade planning and execution, High Availability (HA) and client-server architectures
- Strong analytical and problem-solving abilities
- Effective communication and presentation skills
- Ability to work across multiple teams and manage competing priorities
- Organized, proactive, and detail-oriented
- Experience with Jira, Confluence, Bitbucket, or similar tools
Skills
- Centric 8 functionality
- Configuration
- Upgrade processes
- PLM solutions
- Enterprise software environments
- Configuration and customization
- Data migration and transformation
- XML
- REST APIs
- SQL
- Message Queuing (AMQP)
- Data cleansing
- Data quality
- SSO
- Identity management
- VPN
- Networking concepts
- Node-based data structures
- Upgrade planning
- Upgrade execution
- High Availability (HA)
- Client-server architectures
- Analytical skills
- Problem-solving skills
- Communication skills
- Presentation skills
- Teamwork
- Priority management
- Organization
- Proactiveness
- Detail-orientation
- Jira
- Confluence
- Bitbucket
Location
- Central Europe region
- Europe
Work Type
- Occasional travel
Experience Level
- 5–10 years of experience
Education Level
- Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent experience
About the Company
- Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes.
- We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products.
- Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.
- Our story is one of rapid growth, bold ideas and extraordinary opportunities.
- We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same.
- No matter where you are in the world, this is your chance to be part of something exceptional.
Equal Opportunity
- Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.