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About the Role

As a CargoWise consultant, you will lead business process assessments, operating model design, and digital transformation initiatives across logistics and freight forwarding operations. You will facilitate workshops, translate business requirements into CargoWise solutions, and advise clients on industry best practices. You will also lead end-to-end CargoWise implementation programs, configure modules, and define solution architectures. Additionally, you will manage project scope, deliverables, risks, and stakeholder communication, while also supporting functional design, testing, and deployment. You will engage senior stakeholders, provide strategic recommendations, and support RFPs and proposals. You will mentor junior consultants and contribute to growing the CargoWise consulting practice.

Responsibilities

Lead business process assessments, operating model design, and digital transformation initiatives across logistics and freight forwarding operations.
Facilitate workshops with business stakeholders to gather requirements and define future-state processes.
Translate business requirements into CargoWise functional and solution designs.
Advise clients on industry best practices for freight forwarding, customs brokerage, transportation, warehousing, and supply chain operations.
Support process harmonization, standardization, and global template rollouts.
Lead end-to-end CargoWise implementation programs, upgrades, rollouts, and process optimization initiatives.
Configure and support CargoWise modules, including Forwarding (Ocean, Air, and Road), Customs, Warehouse, Transport, Finance, Rates and Tariffs, Tracking and Visibility, eCommerce, and Customer Portal capabilities.
Define solution architectures and integration requirements with enterprise applications.
Collaborate with technical teams to design integrations, data migration, and reporting solutions.
Manage project scope, deliverables, risks, dependencies, and stakeholder communication.
Oversee functional design documents, user stories, test scenarios, and deployment plans.
Support SIT, UAT, cutover planning, and hypercare activities.
Drive issue resolution across business and technology workstreams.
Engage senior business and technology stakeholders.
Provide strategic recommendations and executive-level updates.
Facilitate governance meetings, steering committees, and decision-making forums.
Support RFPs, proposals, solution estimations, and client presentations.
Contribute to consulting assets, accelerators, and industry thought leadership.
Mentor junior consultants and lead capability development initiatives.
Assist in growing the CargoWise consulting practice and developing market offerings.

Requirements

Have a broad business skill set including stakeholder management, problem-solving, and resilience.
Have experience in gathering, validating, synthesizing, documenting, and communicating data and information for a range of audiences.
Have excellent interpersonal skills and strong written and verbal communication skills in country’s official language(s) (C2 proficiency) and English (C2 proficiency).
Project-related mobility/willingness to travel.
At least 12 to 15 years of experience in logistics, supply chain, freight forwarding, or transportation consulting.
At least 3 to 5 years of CargoWise implementation and consulting experience.
Experience across at least one or more domains: Ocean Freight, Air Freight, Customs Brokerage, Contract Logistics, Transportation Management, Warehouse Operations.
Experience in requirements gathering, solution design, testing, and deployment.
Experience managing global rollouts and multi-country implementations.
Good technical understanding of CargoWise One platform, CargoWise configuration and administration, EDI and API integrations, Data migration and master data management, Reporting and analytics, Process modelling tools, Jira, Azure DevOps and Confluence.
Good understanding of cloud, integration, and enterprise architecture concepts.
CargoWise Certification(s).
Experience with global logistics providers, freight forwarders, or 3PL/4PL organizations.
Experience with systems such as SAP, Blue Yonder, Oracle, Manhattan, Descartes, project44, GT Nexus, or other logistics platforms.
Knowledge of customs and international trade compliance processes.
MBA or relevant advanced degree preferred.

Skills

CargoWise
Logistics
Supply Chain
Freight Forwarding
Transportation Consulting
Business Process Assessment
Operating Model Design
Digital Transformation
Requirements Gathering
Solution Design
Stakeholder Management
Problem-Solving
Resilience
Communication
Project Management
Integration
Data Migration
Reporting
Analytics
Cloud Architecture
Enterprise Architecture

Location

Global

Work Type

Full-time
Travel

Experience Level

Senior Consultant
Principal Consultant
12-15 years of experience in logistics, supply chain, freight forwarding, or transportation consulting
3-5 years of CargoWise implementation and consulting experience

Education Level

MBA or relevant advanced degree preferred

Benefits

Industry-leading compensation and benefits
Top training and development opportunities

About the Company

Part of an entrepreneurial, high-growth environment of 300,000 employees.
Dynamic organization allows work across functional business pillars.
CRL (Consumer Goods, retail & Logistics) practice helps global firms and local brands solve challenges in an age of disruption.
Services span growth strategy, new product innovation, omni-channel customer experience, supply chain resiliency, and AI-driven new business models.
Transforms traditional organizations to digitally centric business models and drives new revenue streams.
Globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology.
Works with market-leading brands across sectors.
Inclusive and entrepreneurial culture.
Mid-size consultancy within the scale of Infosys provides global reach.
Core values: IC-LIFE (Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence).
Recognized as one of the UK’s top firms by the Financial Times and Forbes.
Recognized on Germany’s top employers list for 2023.
Named on Management Consulting Magazine’s list of Best Firms to Work for.
Recognized by the Top Employers Institute for exceptional employee conditions across Europe for five consecutive years.

Equal Opportunity

Inclusion, Equity and Diversity