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About the Role

Act as a trusted technical advisor and strategic partner, working alongside the sales team to deliver custom solution designs for accounting practice partners. Translate complex partner requirements into scalable workflow strategies, identify potential risks, and help client firms unlock maximum long-term value from the Xero platform. Combine deep accounting knowledge with consultative technical expertise to lead solution scoping, conduct tailored product demonstrations, and guide partners through seamless migrations. Drive active software adoption, transforming accountants and bookkeepers into passionate, long-term champions.

Responsibilities

Lead technical discovery and tailored solution scoping in partnership with Account Executives
Design and deliver engaging, custom product demonstrations to address specific firm workflow challenges
Guide new practice partners through cloud implementation, workflow mapping, and early adoption up skilling
Provide expert technical support during sales cycles to overcome operational roadblocks and objections

Requirements

Solid operational experience gained directly within an accounting or bookkeeping practice environment
Proven success in consultative problem solving, pre-sales or technical solution design within complex environments
Strong ability to communicate complex concepts simply and present engaging sessions or demonstrations to diverse audiences
Deep familiarity with cloud-based accounting platforms and broader practice workflow software ecosystems
Practical experience or comfort leveraging modern productivity technologies, including AI tools, to build efficient solutions
Highly developed interpersonal skills with the confidence to navigate ambiguity and partner effectively across internal and external teams

Location

Sydney
Brisbane

Work Type

Hybrid

About the Company

At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team so we encourage you to apply even if your experience isn't a perfect match!