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About the Role

The AI Solution Architect creates value by connecting customer business challenges with practical AI-enabled transformation. The role accelerates sales, improves delivery quality, strengthens technical credibility, and ensures Sword's AI offerings remain scalable, differentiated, and aligned to market demand. The AI Solution Architect is responsible for designing and governing AI, Data, and Automation solutions that deliver measurable business outcomes for customers, bridging business strategy and technical implementation.

Responsibilities

Lead the architecture and design of AI, Data and Automation solutions.
Define end-to-end solution architectures spanning data platforms, AI models, integrations, security, and operational support.
Produce architecture artefacts, technical designs, and implementation roadmaps.
Ensure solutions are scalable, maintainable, and aligned to enterprise standards.
Design agentic AI, GenAI, machine learning, and automation solutions integrated with business processes and enterprise systems.
Act as a trusted advisor to customer stakeholders, technology leaders, and business sponsors.
Facilitate discovery workshops to identify opportunities for AI-enabled transformation.
Translate business requirements into practical, outcome-focused solution designs.
Provide guidance on AI strategy, governance, operating models, and adoption approaches.
Support customers in defining value cases, investment priorities, and transformation roadmaps.
Provide leadership and direction across multidisciplinary delivery teams.
Define technical standards, architecture principles, and best practices.
Mentor engineers, consultants, and emerging architects.
Conduct technical assurance reviews and architecture governance activities.
Support complex problem solving and technical decision making across programmes.
Support sales teams in developing and qualifying opportunities.
Lead solution design activities for proposals, bids, and customer presentations.
Contribute to estimates, Statements of Work, and commercial responses.
Help position Sword as a trusted Data & AI transformation partner.
Present solution visions and articulate business value to executive stakeholders.
Facilitate executive workshops, challenge customer assumptions, communicate complex concepts simply, and build confidence with senior stakeholders.
Ensure AI solutions adhere to security, compliance, and governance requirements.
Define controls for responsible AI, model oversight, data privacy, and risk management.
Review architecture decisions for ethical and regulatory compliance.
Establish monitoring, operational readiness, and support models.
Drive best practice across AI lifecycle management and continuous improvement.

Requirements

Proven experience in solution architecture within Data, Analytics, AI, or Digital Transformation.
Experience delivering enterprise-scale AI, automation, or data platform programmes.
Strong stakeholder management across business and technology functions.
Experience shaping customer opportunities and supporting pre-sales activities.
Experience operating within consulting, professional services, or transformation environments.
Strategic thinker with a strong commercial mindset.
Customer-centric and outcome focused.
Excellent communication and facilitation skills.
Comfortable operating from boardroom discussions to technical design workshops.
Curious, innovative, and passionate about emerging AI technologies.

Skills

Foundation Models
OpenAI
Azure OpenAI
Anthropic
Google Gemini
Model selection and benchmarking
Prompt engineering
Fine-tuning and model customisation
Agentic AI
Multi-agent systems
Tool calling
Function orchestration
Workflow automation
Planning and reasoning patterns
Human-in-the-loop design
RAG architectures
Vector databases
Semantic search
Enterprise search
Document ingestion
Knowledge graphs
APIs
Event-driven architectures
Microsoft ecosystem
ServiceNow
CRM/ERP integration
Identity management
Python
REST APIs
Git
CI/CD
Containers
Infrastructure as Code
Testing AI systems
Kubernetes
Azure AI Foundry
Databricks
Microsoft Fabric
Snowflake
MLOps/LLMOps tooling
Facilitate AI discovery workshops
Identify and prioritise business use cases
Estimate business value and ROI
Create AI roadmaps
Produce reference architectures
Explain technical trade-offs to executives
Balance innovation with delivery risk
Influence without relying on formal authority

Benefits

Personalised Career Development
Flexible working arrangements
Generous annual leave allowance
Enhanced family friendly benefits
Pension scheme
Access to private health, well-being, and insurance schemes

About the Company

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients.
We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications.
We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.
Sword is strengthening its Data, Analytics, AI and automation capability as demand grows for practical, secure and scalable AI transformation.

Equal Opportunity

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement.
If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience.
We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
Your perspective and potential are important to us.
If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.