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About the Role
The Operations Support Technician (OST) is responsible for restaurant-level accounting and human resource functions, requiring attention to detail, the ability to work independently, and confidentiality with sensitive company information.
Responsibilities
- Perform daily reconciliation of sales transactions to ensure accuracy and compliance with financial standards.
- Manage cash handling and bank transactions with precision and accountability.
- Reconcile invoices promptly and accurately to maintain vendor relationships and financial integrity.
- Efficiently enter and maintain data in relevant systems to support operational and reporting needs.
- Process new hire information accurately and timely, ensuring compliance with company policies and regulatory requirements.
- Administer benefits effectively, supporting employee understanding and utilization of company-provided benefits.
- Provide exceptional customer service to staff and corporate departments, addressing inquiries and concerns promptly and professionally.
- Support restaurant computer equipment, ensuring functionality and troubleshooting technical issues as needed.
- Maintain records in accordance with company policies and legal requirements, ensuring accurate retention and retrieval as necessary.
Requirements
- Demonstrated ability as a self-starter and quick learner, adept at adapting to new tasks and responsibilities.
- Flexible availability to accommodate varying hours and schedules as needed.
- Proficiency in accounting principles, ensuring accurate financial management.
- Comprehensive computer skills with a focus on Microsoft Word, Excel, and Outlook, essential for efficient office operations.
- Upholds strict confidentiality and acts discreetly with sensitive information.
- Proven problem-solving skills, capable of resolving issues promptly and effectively.
- Exceptional ability to prioritize tasks and manage multiple responsibilities concurrently.
- Outstanding interpersonal skills, fostering productive relationships within a diverse team environment.
Skills
- Accounting principles
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Problem-solving
- Prioritization
- Interpersonal skills
Salary/Compensations
- $19.50 - $20.50 / Hour
Benefits
- Vacation and sick time
- Medical, Dental & Vision
- 401K with company match
- 25% discount when dining as a guest
About the Company
- Named to FORTUNE Magazine’s “100 Best Companies to Work For®” list every year since 2014, The Cheesecake Factory Incorporated is a leader in experiential dining.
- We are culinary-forward and relentlessly focused on hospitality.
- Delicious, memorable experiences created by passionate people—this defines who we are and where we are going.
- We currently own and operate over 370 restaurants throughout the United States and Canada under brands including The Cheesecake Factory®, North Italia®, Flower Child® and a collection of other FRC brands.
- Internationally, 35 The Cheesecake Factory® restaurants operate under licensing agreements.
- Our bakery division operates two facilities that produce quality cheesecakes and other baked products for our restaurants, international licensees and third-party bakery customers.
Equal Opportunity
- We are an equal opportunity employer.
- We are committed to creating an inclusive and welcoming workplace for all.
- We welcome applicants from a wide variety of identities, ideas, perspectives, backgrounds and experiences to apply.
- The Cheesecake Factory offers reasonable accommodations to job applicants with disabilities.