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About the Role

As an AI Enablement Manager at Docusign, you will play a critical role in scaling the company's first AI Academy across functions. Your work will focus on sparking curiosity and building applied, ethical AI fluency across the enterprise, blending creativity, strategy, and experimentation to design human-centered learning experiences. This individual contributor role reports to the Technical Learning Director.

Responsibilities

Shape the strategic vision for enterprise AI learning, aligning it with Docusign’s principles, priorities, and business objectives.
Translate AI strategy into clear, compelling learning journeys and experiences that drive real-world application.
Design, build, and curate high-impact, role-based AI enablement tracks and content catalogs aligned to business workflows, learner personas, and desired AI capabilities.
Set the vision, design standards, and execution approach for AI enablement—blending creativity, storytelling, and data-driven insights.
Drive AI usage and adoption through structured programs, targeted enablement interventions, and hands-on support.
Design and embed practical, role-based learning into day-to-day workflows grounded in Human-in-the-Loop (HITL) frameworks and proven change management principles.
Partner closely with HR Business Partners and functional leaders to promote AI fluency and sustained adoption across the organization.
Build strong cross-functional relationships with a growing network of AI Champions and AI Multipliers to scale enablement and accelerate AI adoption at both company and functional levels.
Identify and engage strategic partners, curate high-impact content, and translate future-skills strategy into tangible learning outcomes.
Collaborate with cross-functional teams to define, develop, and deploy impact measurement frameworks that assess AI and GenAI contributions to productivity and clearly articulate “what success looks like”.
Serve as a trusted thought partner and advisor to senior leaders driving enterprise AI transformation.
Leverage data, analytics, and continuous feedback to assess learning effectiveness, track adoption, learner outcomes, and capability growth across functions.
Communicate impact and insights clearly, using results to continuously iterate, improve, and scale AI enablement programs.

Requirements

Bachelor’s degree in Technology, Business, Education, or a related field.
8+ years of experience in Technical Enablement, Talent Strategy, Skill-Based Workforce Transformation, Digital Skills Enablement, or similar roles.
Experience with Human-in-the-Loop (HITL) principles and their application in enterprise environments.
Experience leading complex, cross-functional change and transformation initiatives.
Experience translating technical concepts into measurable business outcomes.
Ability to communicate effectively with executive, technical, and non-technical stakeholders.
Foundational understanding of agentic systems, Artificial Intelligence / Machine Learning (AI/ML), and the Software Development Life Cycle (SDLC).
Prosci Change Management certification or equivalent.
Experience collaborating with academic institutions, research labs, or external innovation partners.
Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Skills

AI Enablement
Talent Strategy
Skill-Based Workforce Transformation
Digital Skills Enablement
Human-in-the-Loop (HITL) principles
Change Management
Artificial Intelligence / Machine Learning (AI/ML)
Software Development Life Cycle (SDLC)

Location

Hybrid

Work Type

Hybrid

Experience Level

8+ years of experience

Education Level

Bachelor’s degree

Salary/Compensations

California: $132,700.00 - $206,800.00 base salary

Benefits

Bonus: Company bonus plan
Stock: Restricted Stock Units (RSUs)
Paid Time Off
Paid company holidays
Paid Parental Leave
Full Health Benefits Plans
Retirement Plans
Learning and Development: coaching, online courses and education reimbursements
Compassionate Care Leave

About the Company

Docusign brings agreements to life, with over 1.5 million customers and more than a billion people in over 180 countries using their solutions.
The company's Intelligent Agreement Management platform unleashes business-critical data trapped inside documents.
Docusign is the #1 company in e-signature and contract lifecycle management (CLM).

Equal Opportunity

Docusign is committed to building trust and making the world more agreeable for employees, customers, and communities.
Every team member has an equal opportunity to succeed, be heard, exchange ideas openly, and build lasting relationships.
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in job application procedures.
Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach.
Docusign will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

AI Enablement Manager at Docusign | CA, US | Rezi