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About the Role
Solutions Account Managers are responsible for establishing and maintaining customer relationships and leveraging internal and external resources to drive growth. This role focuses on growing the Solutions line through new sales and maintenance/growth of current base (renewals and upsell/cross-sell).
Responsibilities
- Achieve revenue targets across a portfolio of scientific databases and solutions.
- Engage customers through a consultative sales approach, translating business needs into tailored solutions aligned with company strategy.
- Develop and execute market-focused sales and account strategies to address the unique needs of customers at all levels.
- Lead annual account planning and drive effective execution against strategic objectives.
- Monitor sales performance and forecasts using tools such as Clari, Gong, and other sales enablement platforms, adjusting plans as needed.
- Collaborate with regional and federal government agencies to develop and advance projects involving scientific databases and solutions.
- Gather and analyze competitive intelligence and market insights to inform go-to-market strategies and support product development.
- Represent the company at trade shows, conferences, and industry events, delivering agreed business outcomes.
- Build and maintain strong relationships with key decision-makers and influencers to support strategic business objectives.
- Integrate insights from customer engagements, market trends, ongoing projects, and technical knowledge to identify opportunities and drive business growth.
Requirements
- Minimum 5 years of experience in solution sales.
- Background in life sciences and/or chemistry is advantageous.
- Strong expertise in complex solution selling and consultative sales approaches.
- Ability to operate effectively at operational, tactical, and strategic levels.
- Skilled in building and managing relationships with diverse internal and external stakeholders, including senior leaders.
- Proven success in expanding business opportunities within existing customer accounts.
- Experience in strategic account planning, with the ability to identify and leverage opportunities across customer organizations.
- Excellent verbal and written communication, presentation, and influencing skills.
- Experience working in an international, matrixed organization.
Skills
- Clari
- Gong
Work Type
- Working flexible hours
Experience Level
- Minimum 5 years of experience
Benefits
- Flexible working arrangements
- Benefits for you and your family
- Access to learning and development resources
- Numerous wellbeing initiatives
- Shared parental leave
- Study assistance
- Sabbaticals
About the Company
- A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society.
- Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice.
- At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future.
- We harness innovative technologies to support science and healthcare to partner for a better world.
Equal Opportunity
- We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
- qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.