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About the Role

As the Director, Crisis Response, you will play a pivotal operational leadership role in delivering Australian Red Cross’ response, relief and short-term recovery efforts during times of crisis. Overseeing the deployment of a nationally distributed workforce of staff and volunteers, you will ensure Australian Red Cross remains prepared, agile and ready to support communities when they need it most. This role requires domestic travel across the country and particularly during times of response.

Responsibilities

Lead Australian Red Cross’ response, relief and short-term recovery efforts during times of crisis.
Oversee the deployment of a nationally distributed workforce of staff and volunteers.
Ensure Australian Red Cross remains prepared, agile and ready to support communities.
Drive the ongoing evolution of our crisis response capabilities.
Contribute to sector-wide thinking and advocacy.
Lead innovation to meet emerging community needs.
Strengthen preparedness to respond.
Ensure response services remain impactful, sustainable and community-centred.

Requirements

Experienced leader with demonstrated expertise in crisis management and the strategic oversight of large-scale operational activities.
Strong track record in workforce leadership, team development and coaching.
Experience coordinating complex initiatives across organisations and sectors.
Ability to build and maintain productive partnerships across community, business and government stakeholders.
Advanced relationship management and influencing skills with ability to negotiate and liaise effectively with Government (State and Local), partner organisations, corporates and across the Movement.
Highly developed judgement and business acumen, with a proven ability to make informed, data-driven decisions based on evidence and insights.
Strong analysis, planning, budgeting and reporting skills.
Exceptional communication and public speaking skills, with demonstrated experience representing organisations and engaging stakeholders across local, national and international settings.
Demonstrated ability to work with a high degree of autonomy under broad direction, using initiative to advance and execute strategy, while remaining adaptable, resilient and effective both independently and as a collaborative team member.
Well-developed financial management skills and organisational acumen.
Ability to monitor external trends and emerging issues affecting the organisation and proactively identify opportunities to shape and influence the broader operating environment.
Highly developed capability in addressing complex challenges through innovative and evidence-based approaches, coupled with proven success in leading and maximising the performance of large and diverse teams.
Demonstrated capability to ensure compliance with relevant legislation, policies and compliance frameworks/standards.

Skills

Crisis management
Strategic oversight of large-scale operational activities
Workforce leadership
Team development
Coaching
Coordinating complex initiatives
Partnership building
Relationship management
Influencing
Negotiation
Liaison
Judgement
Business acumen
Data-driven decision making
Analysis
Planning
Budgeting
Reporting
Communication
Public speaking
Stakeholder engagement
Autonomy
Initiative
Adaptability
Resilience
Collaboration
Financial management
Organisational acumen
Trend monitoring
Innovation
Evidence-based approaches
Performance maximization
Compliance

Location

Work Type

Full time
Ongoing
Hybrid working

Experience Level

Experienced leader

Salary/Compensations

Competitive salary + superannuation + salary packaging options
Social, Community, Home Care and Disability Services Award - Level 8

Benefits

Flexible & hybrid working
Salary packaging up to $15,900 for living expenses
Salary packaging up to $2,650 for holiday accommodation and meals
Novated car leases
Salary package superannuation
Purchase additional annual leave
Paid ‘Me’ day
Wide range of other paid leave options
Employee Assistance Program (EAP) via Converge International
Access to ongoing learning, training, and development

About the Company

We are part of the world’s largest humanitarian movement.
We support and empower people and communities in times of vulnerability.
We act for humanity.
Australian Red Cross plays a pivotal role in supporting communities, closely integrated with emergency management arrangements at all levels of government.
With a strong focus on psychosocial wellbeing and social cohesion, we respond to a wide range of crises that impact communities, whether as a result of natural hazard or other impacts.
Red Cross strives to create a safe and inclusive culture with wellbeing at its centre.
We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations.
We are a child safe organisation with zero tolerance of any harm to children.
Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Equal Opportunity

We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations.