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About the Role

This position primarily involves providing advance advice on security incidents that may occur when client organizations' employees travel or are stationed overseas, or in relation to overseas business and projects. It also includes providing emergency advice and response if an incident occurs. Incidents include crime, terrorism, conflict, political unrest, protests, natural disasters, and various accidents.

Responsibilities

Provide risk assessments and practical preventive and response measures verbally and in writing for specific consultations from client companies and travelers regarding overseas travel, residency, and short-term assignments (including situation analysis updates, destination risk assessments, travel approval decisions, precautions, and emergency action guidelines).
Support the handling of complex and serious incidents such as crime, terrorism, political unrest, conflict, and natural disasters.
Lead integrated incident response in collaboration with medical, operations, and network teams.
Improve service quality and response processes based on client feedback.
Select, evaluate, and maintain/update the network of security providers and hotels in Japan.
Directly manage crisis response operations and coordination on-site when necessary during major incidents.
Monitor and analyze alerts and incidents for foreigners and foreign companies in Japan, and support reporting in collaboration with information gathering and analysis teams.
Promote localization and quality improvement of content for Japan.
Ensure information sharing and consistency by collaborating with overseas offices and global teams.
Enhance the added value of assistance services for Japanese clients and strengthen relationships.
Contribute to external communication as an expert through webinars, seminars, facility tours, and article creation.
Support the planning and execution of security training for clients.

Requirements

Knowledge of security risk assessment, threat analysis, and risk management in diverse environments.
Practical experience in overseas field operations related to employee safety, crisis management, and humanitarian assistance/protection of Japanese nationals.
Knowledge of global political and security issues.
High-level oral and written communication skills.
Ability to analyze information from multiple perspectives and make decisions/create plans in a short time.
Experience working in a multicultural environment.
IT skills such as Microsoft Office.
Bachelor's or Master's degree (domestic or international).
Native level Japanese.
Business level English (TOEIC 800 or higher).

Skills

Security risk assessment
Threat analysis
Risk management
Overseas employee safety
Crisis management
Humanitarian assistance
Protection of Japanese nationals
Global political knowledge
Global security knowledge
Communication skills
Analytical skills
Decision-making skills
Planning skills
Multicultural collaboration
IT skills
Microsoft Office
Security planning
Crisis response
Logistics planning

Location

Japan

Work Type

Onsite
Full-time

Experience Level

Professional

Education Level

Bachelor's Degree
Master's Degree

About the Company

We are a global risk management company that protects the lives, health, and safety of employees of companies operating overseas and supports business continuity during crises.
We operate 24/7 with approximately 13,000 full-time employees across approximately 1,000 locations in 90 countries, providing integrated medical, security, and crisis response services in collaboration with approximately 5,200 medical professionals, including doctors and nurses, and approximately 200 security specialists.
Our services are utilized by approximately 87% of Fortune 100 companies, earning high trust from global corporations.
In Japan, we support a diverse range of organizations with overseas risks, including general trading companies, manufacturers, financial institutions, government agencies, airlines, and NGOs.
Our mission is to protect companies and their employees from crises by integrating medical and security expertise.