About the Role
As a Food & Beverage Attendant, you will warmly welcome guests, guide them through culinary offerings, and recommend dishes and beverages. Your precision, customer satisfaction focus, and collaborative spirit are key to making every event a success.
Responsibilities
- Create a welcoming and friendly atmosphere, turning moments into memories and experiences into stories.
- Transform obstacles into opportunities through problem-solving and positivity.
- Elevate dining experiences with personalized food and beverage suggestions in outlets and events.
- Craft unforgettable upselling experiences that leave guests wanting more.
- Proactively source information to increase product knowledge.
- Communicate confidently with guests and colleagues for seamless teamwork.
- Meticulously set up and pack service areas, taking pride in the space.
Requirements
- Proven track record in customer service within the hospitality sector.
- Proficiency in food & beverage protocols, including table service, beverage expertise, event service, and coffee crafting skills.
- Adaptability in diverse food & beverage settings with flexibility across various schedules (early mornings, evenings, weekends, public holidays).
- Possession of a valid RSA or equivalent qualification for the specific Country / State / Territory.
- Passion for engaging with patrons and collaborating within a diverse team.
Skills
- Customer service
- Food & beverage protocols
- Table service
- Beverage expertise
- Event service
- Coffee crafting
- Adaptability
- Communication
- Teamwork
- Problem-solving
Location
- Parramatta CBD, Sydney
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- RSA or equivalent qualification
Benefits
- ALL Heartist Membership with discounts on accommodation and food & beverage worldwide.
- Family & Friends Discounts on accommodation, services, and events.
- Accor Live Limitless (ALL) Loyalty Program for earning status and reward points.
- Access to industry-leading training platforms (Accor Academy and Typsy) for career development.
- Opportunity to build a global hospitality network with over 300,000 Accor professionals.
- Worldwide career opportunities with over 400 hotels in the Pacific and more than 5,000 globally.
About the Company
- Mantra Parramatta is located in the Parramatta CBD, offering chic accommodation with over 180 studio and 1-bedroom apartments, dining, a bar, conference rooms, a gym, and a pool. It is a popular venue for government, corporate, group, and leisure guests.
- Accor is a world-leading hotel operator committed to welcoming employees as they are, fostering growth and learning, and enabling them to find purpose in their work.
- Accor is an inclusive company that builds diverse teams globally.
Equal Opportunity
- Accor is an inclusive company, building diverse teams across the globe.
- Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
