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About the Role
BGIS is seeking an experienced Commercial Manager to support a long-standing government portfolio delivering essential community services across New South Wales. You will work collaboratively with client and BGIS teams to drive contractual compliance, vendor performance, commercial outcomes, governance activities, and continuous improvement initiatives. The role requires someone who can confidently navigate complex stakeholder environments, support constructive conversations, and balance strong commercial outcomes with positive working relationships.
Responsibilities
- Support commercial management, reporting, governance, and performance obligations across a large government contract.
- Monitor contractual compliance and ensure KPIs, reporting requirements, and governance obligations are achieved.
- Manage vendor performance, supplier compliance, and improvement initiatives across the portfolio.
- Provide commercial advice and recommendations to support operational and strategic decision-making.
- Review contract obligations, risk positions, variations, and performance-related matters.
- Support negotiations with suppliers and stakeholders to achieve positive commercial and operational outcomes.
- Coordinate reporting, governance forums, audits, and performance reviews.
- Identify commercial risks and support mitigation strategies across the account.
- Work closely with operational teams to improve service delivery performance and vendor outcomes.
- Foster strong relationships with clients, suppliers, and internal stakeholders to support long-term account success.
Requirements
- Strong commercial management, contract management, vendor management, or performance management experience.
- Demonstrated experience within facilities management, property, project management, real estate services, government contracts, or similarly complex service environments.
- Strong stakeholder engagement and customer service skills.
- Experience managing KPI-driven contracts and supplier performance frameworks.
- Experience interpreting and managing contractual obligations, risks, and governance requirements.
- Strong negotiation, communication, and relationship-building capabilities.
- Sound financial, commercial, and risk management knowledge.
- Ability to influence outcomes while maintaining positive and productive working relationships.
- Proficiency using Microsoft Office applications including Excel, Word, and Outlook.
- Five or more years' experience within commercial, contract, vendor, or performance management roles.
- Experience within government, social infrastructure, facilities management, or property environments.
- Exposure to PPP contracts, structured service agreements, or large outsourced service contracts.
- Experience using CMMS or performance reporting platforms.
- Applicants must be an Australian Citizen or Australian Permanent Resident residing in NSW.
- A National Police Check and Baseline Medical Assessment will form part of the pre-employment process.
Skills
- Customer focused
- Resilient
- Solutions oriented
- Negotiation skills
- Microsoft Office (Excel, Word, Outlook)
Location
- Parramatta, NSW
Work Type
- Full-Time
- 12-Month Fixed Term Contract
- Hybrid (4 Days Office, 1 Day WFH)
Experience Level
- Experienced
- Five or more years' experience
Education Level
- Tertiary qualification in Business, Accounting, Law, Commerce, or a related discipline.
- Postgraduate qualifications in a relevant discipline.
Salary/Compensations
- $150,000 - $160,000 plus Superannuation
Benefits
- Spot recognition vouchers
- $2,000 employee referral bonus
- Access to Flare for discounts across retailers, energy, utilities & much more!
- Fitness Passport (access for you and your family to gyms and aquatic centres nationwide)
- Employee discounts
- Optional yearly paid flu vaccination vouchers
- Career progression through secondments & internal mobility
- Health perks including EAP, wellness programs & flu vaccinations
About the Company
- BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across various industries.
- We pride ourselves on maintaining high standards of safety, efficiency, and operational excellence.
- AFR Best Places to Work 2024 & 2025.
- Winner of Inspiring Workplaces Award 2025.
- Endorsed by Work180 as an employer of choice for women.
- Recognised by WORK180 as a Top 5 Employer for career development opportunities.
Equal Opportunity
- BGIS is an equal opportunity employer and we strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.
- Be part of a workplace that values diversity, safety, sustainability, and continuous innovation.