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About the Role

As an Associate, you will be responsible for assisting with daily operations and delivering exceptional customer experiences. You’ll have the ability to shape the store’s success and contribute to our company’s growth.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Participate in daily operations including inventory management, visual merchandising, shipment workflow, order fulfillment and store maintenance.
• Ensure compliance with company policies, procedures, and health & safety regulations.
• Work collaboratively with team members to achieve store sales and operational goals.
• Adhere to store policies and procedures, including health and safety regulations.
• Perform additional duties and projects as required.

Requirements

• Proven experience in retail or similar role, with a track record of achieving sales targets is preferred.
• A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Positive attitude, reliability, and a strong work ethic.
• Willingness to work flexible hours, including weekends and holidays, as needed.
• Basic math skills and familiarity with POS systems.
• A set, weekly availability, including a mix of mornings, days, and nights, based on business needs.
• Availability to work on weekends and holidays as required.
• Consistent punctuality and regular attendance in line with the company’s policies.
• Clear spoken English to effectively communicate with customers.
• Proficiency in reading, writing, and basic math in English to handle business tasks and understand sales reports.
• Must be at least 18 years or older.
• Requires prolonged standing approximately four to 14 hours per day.
• Requires stooping and kneeling to place merchandise on customer’s feet as well as reaching and pulling to obtain or stock merchandise on storage racks.
• May be required to climb ladder or ascend/descend stairs in order to stock and/or acquire merchandise for sale.
• Required to lift items weighing 5 – 25 lbs regularly.
• Must have good vision, including color differentiation.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Skills

• Customer service
• Sales
• Inventory management
• Visual merchandising
• Communication
• Collaboration
• Basic math
• POS systems

Location

• Onsite

Work Type

• Full-time
• Part-time

Experience Level

• Entry Level

Salary/Compensations

• $17.00 - $17.00 per hour

Benefits

• Retirement plans
• Employee discounts
• Company 401K plan

About the Company

• JD Finish Line creates experiences and is passionate about innovation and customer service.
• The company offers opportunities for career advancement within a growing organization.
• The work environment is dynamic, fast-paced, and rewarding.
• The company is committed to Diversity & Inclusion, listening to team members to create an equitable and successful company.

Equal Opportunity

• The Finish Line, Inc. is an Equal Employment Opportunity employer and is committed to complying with all federal, state, and local EEO laws.
• The Finish Line, Inc. prohibits discrimination against employees and applicants for employment based on race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other characteristic or class protected by law.
• The Finish Line, Inc. provides reasonable accommodations in accordance with applicable laws, including for disabilities, pregnancy, and religious practices.